Make a real difference for Country, Culture and Community MLAHMC is the largest Aboriginal housing management organisation in NSW, responsible for approx 700 properties across the state. Their mission is to build stronger, healthier Aboriginal families and communities through sustainable and culturally respectful housing services. This role is the local face of MLAHMC, supporting tenants, strengthening relationships with communities, and helping people sustain safe, stable homes. The opportunity; what you’ll do Manage an allocated tenancy portfolio: agreements, bonds, rent/arrears, and records and notes in the tenancy management system. Conduct entry, routine and exit inspections; maintain accurate condition reports and correspondence. Apply early intervention strategies; support fair, realistic payment plans and connect tenants to services. Build respectful relationships with tenants, families and communities; provide clear advice on rights and responsibilities. Identify, report and follow up repairs/maintenance with the Assets Team; escalate health & safety risks promptly. Prepare clear correspondence and reports; contribute to continuous improvement of systems and processes. About you; what you’ll bring Aboriginality; Identified position under s14(d) Anti-Discrimination Act 1977 (NSW); community acceptance essential. Strong cultural understanding and commitment to culturally safe service. Experience in tenancy, property or community housing (or closely related services). Excellent communication, relationship building and record keeping; sound judgement and attention to detail. Proficient in Microsoft Office; ability to learn tenancy systems quickly. Current NSW Driver’s Licence; capacity for regional travel. National Criminal History Check & Working With Children Check (or willingness to obtain). Desirable: Cert IV in Social Housing (or willingness to obtain); knowledge of the Residential Tenancies Act 2010 (NSW) and NCAT processes; experience in Aboriginal or social housing environments. Why join MLAHMC Aboriginal led organisation with clear values: cultural respect, compassion, community impact, transparency and integrity. Work that matters; proactive, respectful engagement to help tenants sustain housing. Supportive team and opportunities for training and professional development. How to apply Please submit your resume and a short cover letter outlining your relevant experience and why this role at MLAHMC interests you. Applications are being managed by Bloom HR on behalf of MLAHMC. Position Description - Tenancy & Community Engagement Officer
