Overview Event Cinemas Ed Square, Edmondson Park, New South Wales, Australia Posted Thursday 10 July 2025 at 2:00 pm | Expired Thursday 24 July 2025 at 1:59 pm Event Cinemas Ed Square is a powerhouse location in Western Sydney featuring Vmax, Your Cinema Your Way and Marketplace. Role General Manager As General Manager, you will need to demonstrate: The ability to lead by example and uphold a culture of excellence Proven skills in motivating and developing high-performing teams A strong alignment with EVT values and business goals How to Apply If you’re ready to take on this exciting leadership opportunity and build upon the strong foundation, we would love to hear from you. Event Cinemas Ed Square, Edmondson Park, New South Wales, Australia Vision, Purpose, Goals and Values Vision: being leaders in creating experiences and properties that escape the ordinary. Purpose: to make the day better for ourselves, each other, our group, our customers, and communities. We do this by living our values of empowerment , possibilities , and community . We achieve our Vision and Purpose by delivering on our goals and values. Our Goals Growing revenue above market Business transformation Our Values Empowerment: We make it happen Possibilities: We evolve and innovate Community: We make the connection Role Responsibilities and Expectations Operational responsibility for cinema; monitor and enhance customer service activities at the location. Full knowledge of Company Policies and Procedures; control day-to-day operations in accordance with current policies, procedures, and legal compliance. Movie session scheduling with film programmer. Adhere to state/territory and national content classification guidelines and restrictions. Establish strong interdepartmental relationships and identify opportunities to improve communication and planning to support a cohesive culture. Establish effective supplier and third-party relationships. Ensure location presentation and cleanliness meets company standards; manage repairs and maintenance with appropriate approvals. Maintain the company Asset Register for the location. Forecast and create staff rosters by shift, optimise workforce efficiency and align with data insights; manage payroll costs without compromising customer service standards; adhere to payroll procedures and auditing deadlines. Comprehensive knowledge of Workplace Health and Safety (WHS) policies and procedures; maintain current Senior First Aid certificate. Ensure procedures follow company policy and audit checklists; maintain understanding of the Industrial Award. Respond to location calls to maintain safety and integrity of the premises; ensure compliance with local council inspections, OLGR or similar regulatory bodies. Provide overall leadership and team management; support Assistant Manager, Duty Managers, and team members. Recruitment, induction, and training of team members; conduct performance management of cinema employees. Motivate team members to exceed company service standards; ensure safe working practices and knowledge of equipment, chemical handling, PPE, and emergency procedures. Ensure compliance with Equal Employment Opportunity and related programs. Lead team briefs and staff meetings; provide clear direction on shift operations. Coordinate staff training requirements and maintain training documentation; attend company-required training. Revenue and financial responsibility for cinema; analyse operating statements and daily performance reports; take corrective action as needed. Review P&L with Area General Manager; manage profitability and KPIs; optimise cash handling and audits. Review stocktakes and inventory; approve inventory orders and monitor internal audits. Identify new revenue streams and opportunities; review market share and pursue growth ahead of the market; drive upselling and cross-sales within departments. Develop group and corporate bookings; manage supplier invoices and explore new partnerships; implement state/national promotions and loyalty programs. Ensure planograms are implemented. KPIs Operational Responsibilities NPS (Net Promoter Score) results; eNPS results; WHS audit inspections; payroll and rostering accuracy; internal audit results; compliance with local council food inspections and OLGR regulations. Leadership and Team Management Team meetings and minutes; up-to-date employee files; compliant payroll; internal survey and audit results benchmarks. Revenue and Financial Responsibility Location budget achievement; internal financial audit results; variance and merchandising reports; accurate account coding and processing; consolidation of VGS accounts. Customer Focus NPS targets; address customer feedback; manage WHS incidents; ensure customer needs are prioritized. Sales and Promotional Opportunities Cinema KPIs achieved; Group bookings and voucher sales targets; adherence to briefs and planograms; drive loyalty programs and promotions; manage planograms. Skills and Experience These are the desired skills and experience for this role: 2-5 years\' experience as an Assistant Cinema General Manager, or similar role. Demonstrated experience with sales figures and managing Operating Statements. Demonstrated experience in achieving sales targets. High level of computer literacy. Senior First Aid Certification. RSA (relevant to state/territory requirements). RMLV (relevant to state/territory requirements). Approved Manager Licence (relevant to state/territory requirements). Behavioural Capabilities The following are the mindsets and behaviours required for this role: Team Oriented: Focused on creating a team-oriented workplace which fosters collaboration between colleagues. Customer Focused: Dedicated towards delivering excellence in customer sentiment. Committed to operational excellence and continuous improvement and innovation: An ambassador for innovation and improvement to be more effective and efficient within operations of the business. Strong interpersonal skills and relationship building skills: People focused with a strong ability to build favourable relationships with people from a broad range of backgrounds. Sound commercial acumen: Understand opportunities to reduce costs or grow revenue to maximise profitability across the business. Effective communication skills, both oral and written: an ability to communicate clearly with anyone across a variety of diverse backgrounds. Self-Motivated: Use initiative to drive the goals and needs of the business. Ability to lead and coach team members: Be passionate and committed to developing team members, empowering them to reach their full potential. Attention to detail and ability to plan: Have a strong attention to detail as well as a demonstrated ability to plan and execute a variety of different tasks. Flexibility and Adaptability: Acts with agility, maintaining a dynamic approach to suit the changing needs of the business. Please include your resume and a short cover letter outlining your suitability for the role, including: A specific example of how you\'ve helped achieve a key business goal How you have elevated the customer or team experience in a previous role J-18808-Ljbffr
