Looking to join a fast-paced finance and mortgage broking team where your skills make a real impact? We’re seeking a Loans Administrator / Administration Officer to support brokers and ensure clients enjoy a smooth experience from application to settlement and beyond What You’ll Do Support brokers with loan applications across home, personal, and asset finance Manage client communications, documentation, and compliance requirements Liaise with lenders, solicitors, and aggregators to keep loans on track Maintain accurate records in CRM and aggregator systems Assist with leads, workflow tracking, and post-settlement client support Contribute to process improvements and a collaborative team culture About You Experience in broker support, loan processing, or finance administration (Highly desirable) Strong attention to detail and ability to manage multiple tasks Excellent communication and client service skills Knowledge of loan documentation, compliance, and settlement processes Proficiency in Microsoft Office and CRM/aggregator systems (e.g., Salesforce, Broker Engine, AFG) is advantageous A team player who thrives in a busy, professional environment What’s in It for You Work in a dynamic, supportive, and collaborative finance team Learn and grow alongside experienced brokers Opportunities for career progression Competitive remuneration and hybrid work flexibility Convenient Cheltenham location with modern If you’re ready to grow your career in finance and broking, please apply now with your cover letter and resume.