About the role The Internal Policy Manager is responsible for developing, maintaining, and governing the organisation’s internal policy framework. This role ensures that all policies and procedures are accurate, up-to-date, and aligned with business operations and strategic objectives. The position requires strong collaboration with business units to ensure policies reflect operational practices and support organisational consistency and efficiency. Responsibilities, Duties and Expectations Develop, implement, and maintain a centralised policy management framework covering all internal policies, procedures, and standards. Oversee the full lifecycle of policies : drafting, review, approval, publication, communication, and retirement of obsolete policies. Maintain a policy register ensuring version control, accessibility, and adherence to internal governance standards. Collaborate with business units to identify policy needs and ensure policies accurately reflect operational practices. Draft and update policies to ensure clarity, consistency, and alignment with organisational objectives. Conduct regular policy reviews to ensure relevance and accuracy in line with evolving business processes. Work with internal teams to identify operational requirements and ensure they are reflected in policies. Ensure policies support internal compliance obligations, quality standards, and organisational frameworks. Support internal audits and reviews by providing evidence of policy governance processes. Track policy compliance and report on policy adherence metrics to senior management. Identify gaps or risks in policy coverage and recommend corrective actions. Prepare regular reports on policy governance activities, including upcoming reviews and compliance status. Qualifications, Experience and Skills Degree in Law, Business Administration, Risk or Compliance Strong understanding of policy governance and internal control frameworks . Excellent written communication skills for drafting clear and concise policies. Ability to translate operational requirements into practical internal policies. Strong stakeholder management and influencing skills. High attention to detail and organisational skills. Familiarity with policy management systems or document control platforms. Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.
