Lead rostering and scheduling for in-home care service Provide payroll backup and support continuous improvement Supportive, values-driven culture with career growth About the Company Life Care has been enriching lives in South Australia for more than 70 years. As a leading not-for-profit provider of aged care and in-home services, Life Care is dedicated to delivering care that goes beyond the basics — focusing on dignity, independence, and meaningful connections. With a reputation for excellence, innovation, and genuine compassion, Life Care’s team works together to create communities where people feel valued, respected, and supported to live life their way. Joining Life Care means becoming part of an organisation that celebrates diversity, invests in its people, and lives by values of integrity, respect, excellence, engagement, and teamwork. About the Role As the Scheduling Team Leader, you will oversee and coordinate staffing and rostering for Life Care’s clients. In this newly created role, you will lead a team of Scheduling Support Officers, ensuring services are delivered efficiently and in line with compliance, quality, and organisational standards. This is a key role for someone who thrives on organisation, problem-solving, and supporting others in a fast-paced environment. Duties Develop and maintain rosters, ensuring client needs are met with the right staff and skills Ensure compliance with industrial awards, agreements, and aged care legislation Forecast staffing needs and plan for peak periods and staff leave Support, coach, and provide guidance to Scheduling Support Officers Act as a point of contact for staff with roster queries or concerns Liaise with Case Managers, clients, and families to ensure service quality Monitor scheduling KPIs, identify trends, and recommend improvements Maintain accurate records and ensure adherence to policies and standards Foster a positive team culture and continuous improvement mindset Provide backup support to payroll as required, including processing and verification of rostering/timesheet inputs Skills & Experience Previous experience in rostering, scheduling, or workforce coordination Strong organisational and time-management skills, with the ability to manage competing priorities Demonstrated leadership skills, with the ability to coach, mentor, and support a team Excellent communication and interpersonal skills, with a collaborative approach High attention to detail, accuracy, and problem-solving ability Competency with Microsoft Office and scheduling systems Experience supporting payroll processes (timesheets, roster/pay alignment, basic processing) Culture & Benefits Wellbeing Program: regular staff wellbeing initiatives Recognition & Rewards: celebrating achievements and contributions Career Development: ongoing training and growth opportunities Inclusive Culture: supportive, respectful, and values-driven workplace Social Connection: team events and activities that build belonging Long Service Recognition: honouring commitment and loyalty Non-for-Profit salary packaging How to Apply Click APPLY to submit your application, including a cover letter and CV, in one document in Microsoft Word only. Applications can be addressed to Tanisha Connelly quoting reference number JO-2509-11110 . Telephone enquiries are welcome at (08) 8100 8.
