Step confidently into a corporate career with endless growth. ✨ This is your chance to join a highly regarded organisation where you’ll be supported, developed, and set up for long-term success. Ormeau-based role with heaps of progression Work from home flexibility after probation MAYDAY Recruitment are seeking a motivated Customer Service Officer to join a collaborative, close-knit team that thrives on delivering exceptional service. This role is the perfect launchpad for someone with strong customer service skills who’s ready to build a meaningful corporate career. With structured training, industry-recognised qualifications, and a clear pathway forward, you’ll be set up for an exciting future. What’s in it for you? $63,600 base 12% superannuation | Monday to Friday hours – no weekends. Step into the corporate world – bring your customer service experience and build a long-term career. Structured career development – professional insurance qualifications and ongoing training fully supported. Endless progression opportunities – start in client service and grow into broking, account management, or leadership. Supportive team culture – approachable leaders who will mentor and champion your growth. Flexibility and stability – join a global organisation with the resources to help you thrive, plus WFH after probation. What you’ll be doing Supporting the team with client renewals, administration, and sales support. Communicating with clients, insurers, and internal stakeholders via phone and email. Delivering professional, timely, and high-quality service at every interaction. Managing invoicing and ensuring accurate, efficient processes. Collaborating with your team to achieve outstanding outcomes for clients. ⭐ About you Previous customer service experience (office-based, call centre, or client-facing). Strong communication skills and a confident, professional phone manner. Highly organised, detail-focused, and able to manage competing priorities. Quick to pick up new systems with strong Microsoft Office skills. A team player with the drive to learn, grow, and take on new challenges. ✨ This is more than just a job, it’s your chance to build a career where progression, development, and growth are at the forefront. If this sounds like the perfect next step in your career, please click the link to apply with your most up to date resume. We look forward to hearing from you.
