This is a Credit Officer Insurance role with JB Hi-Fi based in Southbank, VIC, AU JB Hi-Fi Role Seniority - mid level More about the Credit Officer Insurance role at JB Hi-Fi Company Description At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices. We offer unbeatable value, world-class brands and exceptional customer service across our 300 store network, online, and in our commercial division, JB Hi-Fi Business. JB Hi-Fi is the perfect place to power your career , and we’re excited to hear from you. Why join JB Hi-Fi? Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued . Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success. Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading). Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions. We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles. Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families. Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community. Demonstrating our commitment to sustainability , we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle. Job Description As the Credit Officer Insurance, you will ensure the accurate and timely management of system processes and action requirements Key responsibilities include but are not limited to: Action notification requests that come through the system (Salesforce/Financial Force) from the Commercial team Collections (Insurance Division) Support backup for the Banking team Follow up on unallocated payments/invoices for stakeholders (i.e. customers) Working with Insurance Division to resolve claims Qualifications To be successful in this role, you will need: Previous at least 5 years experience in credit controller role Demonstrated commitment to excellence and strong attention to detail Good organisational skills Highly motivated and ability to keep up with a high performance team Quick to learn Excellent communication skills Ability to work as part of a team and independently Proficient skills in Salesforce/Financial Force and D365 ideal Additional Information If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential. JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply! Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the JB Hi-Fi team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Managing notification requests Collections management Supporting banking team Key Strengths Credit control experience Attention to detail ️ Communication skills Salesforce/Financial Force proficiency ️ Organisational skills Teamwork Why JB Hi-Fi is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with JB Hi-Fi not with Hatch.
