Introduction Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best- running and growing their business Your role and responsibilities Delivery consultants provide world class services for clients based on the area of their specialty by understanding clients' main challenges and developing solutions that help them reach true business value by working through the phases of design, development integration, migration and product support. These consultants combine deep technical expertise with consultative skills - such as problem solving, issue-based and hypothesis-based methodologies. They assist with solution engineering, but their primary focus is to deliver technical services to clients for the implementation and optimization of technology solutions, providing skills transfer and advising on best practices to promote skills self-sufficiency. Required technical and professional expertise Technical experience: 7 years experience in implementing IBM Power Systems technologies, Red Hat Linux, Ansible, Troubleshooting, Technical writing/ Documentation. Analytical Problem Solving: Capable of analyzing moderately complex challenges using analytical tools and data interpretation. Applies critical thinking to assess problems with relevant data independently to evaluate potential solutions after considering various possibilities. Engages in independent analysis and collaborates with others to gather insights and develop recommendations including challenging existing processes. Work is done independently and is reviewed at critical points. Incorporates and promotes new technology to improve data analysis, reporting and problem solving. Analyzes team processes to eliminate inefficiencies, leading to improved project timelines and resource allocation. Available for weekend work. Current government security clearance is required. Preferred technical and professional experience Preferred: Canberra based Experience in IBM Storage technologies IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
