This is a Team Leader - connectnow role with AGL based in Melbourne, VIC, AU AGL Role Seniority - mid level More about the Team Leader - connectnow role at AGL Join the change. Electrify your future! We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we’d like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we’ll back you every step of the way as you build your career. Join the change. Electrify your future. About the role Sales Team Leader – Connectnow As we power over four million customers and move toward a more sustainable future, it’s an exciting time to be at AGL. At Connectnow, we’re reimagining how Australians move home—making it easier, faster, and more connected. This is your chance to lead a high-performing sales team, shape culture, and drive results in a fast-paced, customer-first environment. As Sales Team Leader, you’ll be the driving force behind a motivated outbound sales team supporting customers during their home move. You’ll lead with energy, challenge benchmarks, and create a high-performance culture where results are celebrated and records are broken. What you'll be doing: Lead and Energise a High-Performing Sales Team – Build a culture of excellence through coaching, accountability, and recognition. Drive Sales Capability and Results – Set high standards, challenge performance norms, and lead the team to exceed KPIs. Develop Future Leaders – Identify talent, provide growth opportunities, and build a succession-ready team. Champion Change and Innovation – Lead through transformation with confidence and agility, embracing new tools and strategies. Collaborate for Impact – Work cross-functionally to deliver seamless customer experiences and commercial success. Model Values and Compliance – Uphold AGL’s values and ensure quality through effective monitoring and feedback. About you: Proven experience leading high-performing sales teams in a contact centre or similar environment. Strong commercial acumen and a passion for coaching and developing others. Excellent communication and relationship-building skills. A natural motivator who brings energy, clarity, and drive to the floor. Comfortable challenging the status quo and raising the bar. At AGL, we offer a wide range of benefits including: Flexible working options including hybrid work. Discounts on energy, telcos and solar plans. Participate in Energise - our reward & recognition program. Access 20 weeks of paid parental leave for the primary carer. Access to an additional week of recharge leave per year. Play an active role in our diversity & inclusion initiatives. Novated leasing and Electric Vehicle subscriptions. Access to study assistance, AGL’s share purchase plan and insurance deals. *Benefits may change over time and vary based on role type and location. Inclusion at AGL At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences. We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers AGL is proud to be a WORK180 Endorsed Employer for All Women. Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary. The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy. AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL. Location Docklands VIC 3008 Job Family Group Customer Service Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the AGL team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Leading and energising a high-performing sales team Driving sales capability and results Developing future leaders Key Strengths Sales leadership Coaching and development ️ Communication skills ⚡ Motivation Innovation Collaboration Why AGL is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with AGL not with Hatch.
