Toll People are currently seeking a motivated Transport Administrator to join our team in Singleton. This role offers stable weekday hours, working Monday to Friday, 9:00 AM to 5:00 PM, in a supportive and well-established transport environment. The successful applicant will be supporting the Branch's Operational Team, responsible for the administrative functions required within a transport operation. Key Responsibilities: Answer and direct incoming phone calls Action and respond to customer service emails and Salesforce enquiries Assist customers with depot collections, drop-offs, repacks, and damages Investigate freight escalations and manage unidentified freight Complete daily data entry, including raising consignment notes and updating internal systems Scan finance copies and close driver manifests Conduct internal audits and complete general admin tasks as required Provide timely, accurate, and professional support to both internal and external customers What You'll Need to Succeed: Previous experience in administration, clerical support, or customer service (transport/logistics preferred but not essential) Strong communication skills - written and verbal Good computer skills and confidence using internal systems A friendly, helpful attitude and a willingness to go the extra mile High attention to detail and the ability to multitask under pressure A team player mindset with a proactive approach to problem solving Benefits Monday to Friday daytime hours - enjoy your evenings and weekends! Work as part of a close-knit high performing team On-the-job training provided with opportunities to grown Working at Toll At Toll, we're proud to be a leading integrated logistics provider in the Asia Pacific region. And we know our success is due to the quality and skill of our talented people - quite simply, our people are our most valuable asset. We work hard to create a workplace that supports our people's careers and that is a safe, respectful and inclusive place to work. When you join Toll, you'll join 40,000 customer-focused people who are working across 1,200 locations in more than 50 countries. Our employees are passionately committed to our vision - to deliver outstanding logistics solutions for our customers, at every stage of the supply chain. If you are interested in this role, please either click on 'Apply' Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals. All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required. Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples, and those of all ages, genders, and abilities.
