We are partnering with our esteemed client in Geebung needing exceptional Customer Care Consultants to join their dynamic team. This role offers a fantastic opportunity for individuals passionate about delivering outstanding customer service. About Our Client In a market often filled with mediocrity, our client stands out by prioritising exceptional customer experiences. Their innovative approach, combined with cutting-edge technology and a team of forward-thinking professionals, allows them to deliver exceptional results for their clients. As a global, diverse organisation, they value fresh ideas and create a collaborative environment where employees can truly thrive. About The Role Key Responsibilities: Answer or respond to customer enquiries with aim to resolve on first point of contactProcess service requests received via phone, web platform and emailAssist operations team with resolving any service delivery delays or issuesMaintain accuracy and confidentiality while handling critical and sensitive customer dataParticipate in ongoing training to continuously enhance skills and knowledge What Our Client Offers Full-time stable hours - Monday to Friday, 9:00 am to 5:00 pmComprehensive paid training to set you up for successOpportunities to transition into a full-time roleOngoing coaching and development to support your career growthDynamic, inclusive, diverse and supportive team environment About You takes pride in delivering exceptional customer servicecan effectively manage a variety of situations with a positive attitudeyou are comfortable working with computer systemshave prior customer service experienceeager to learn and grow through feedback and development opportunitiesexperience in Salesforce or similar CRM preferredmust be comfortable in busy fast paced environmentmust be available for to start within a weeks notice of interviewing for the role Applicants must be at least 18 years old, an Australian Citizen, and successfully pass a police check, drug and alcohol test, and standard pre-employment checks. This is a fantastic opportunity to be part of a global market leading company known for excellence and innovation, please click Apply At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
