The Business Support and Systems Officer role provides support for the effective functioning of CYRIS, from both the system and business implementation perspectives. Specifically, the support officer will assist with Support Desk Assistance, the management of business process issues, testing and rollout of new functionality, ongoing training, data quality, system documentation and governance secretariat support. The position will be required to work closely with Digital Canberra. For further information about the position, please refer to the Position Description. The Health and Community Services Directorate is an inclusive employer where all people are respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait Islander people, People with Disability, people from culturally and linguistically diverse backgrounds, veterans, mature age workers and lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people. Eligibility/Other Requirements: Experience and skills in supporting the implementation and administration of an ICT business system in a Human Services environment is desirable. Experience in managing change requests is desirable but not essential. Significant experience in development of templates and documents using Microsoft Office products such as Sharepoint and Microsoft Word is desirable but not essential. Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra (act.gov.au) Prior to commencement, the successful candidate will be required to undergo a pre-employment National Police Check. Driver’s license (C class) is essential. Notes: A merit pool or merit list may be established from this selection process and will be used to fill vacancies over the next 12 months. How to Apply: Applicants should submit a statement of no more than two pages demonstrating how their experience, skills and knowledge will enable them to undertake the role in relation to the ‘ What You Require’ capabilities listed on the Position Description. Please also submit a current curriculum vitae and the contact details of two referees with a thorough knowledge of your work performance. Please ensure that one of the referees is your current or immediate past supervisor. Applications should be submitted via the Apply Now button below. Health and Community Services Health and Community Services Directorate was established on the 1 July 2025. This new directorate is an amalgamation of positions previously advertised under ACT Health Directorate and Community Services Directorate. LI-DNI
