Excellent Remuneration | 40 hours per week NSW State Government | Hybrid – Sydney CBD WFH ASAP Start | Estimated 3month assignments, strong potential to extend About the Company Our large NSW State Government client focus’ on making NSW a better place to live, work and visit through connected roads and public transport network that has a higher capacity, giving people the freedom to choose how and when they get around, no matter where they live and work. About the Role They are currently seeking multiple professional and dynamic Business Support Officers to join their team in Sydney CBD with the flexibility to work remotely from home. These are an estimated 3month temporary assignments, with a potential to extend. Working within the Planning, Integration and Passenger Division, you will be required to provide a wide range of administrative and business support activities to support the delivery of operational objectives. You will be coordinating responses for Customer Feedback and supporting the process for Customer Feedback Management (CFM) to hep teams embed and adopt the new Salesforce platform. Responsibilities Provide a wide range of administrative and business support Working with a high volume of customer feedback and requests, responding within strict timeframes Receive, triage and action feedback and requests Undertake basic research and analysis, gathering and collating information Contribute to preparation of briefs to support informed decision-making outcomes Capture, process and lodge information into salesforce Establish and maintain effective key stakeholder relationships Ensure compliance with best practice and legislative requirements About You Impeccable communication skills, both verbal and written Superior organisational skills with the ability to multi-task and prioritise conflicting deadlines Takes initiative, with the ability to work independently and as part of a team Strong computer literacy skills and proficiency with MS 365 Requirements Demonstrated Administration or Business Support experience Transport or Public Sector experience highly advantageous Reliable remote internet access to work remotely from home Ability to commence and commit to the duration of the assignment How to Apply Applications will be reviewed within 48 hours of the job posting. Please apply by submitting your resume (in Word format) via the “Apply Now” tab to be considered for the role. Only suitable applicants will be contacted . For other similar roles currently available, please go to our jobs page https://www.alexanderappointments.com.au/job-results We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear https://www.alexanderappointments.com.au/job-alerts Additional information Excellent Remuneration | 40 hours per week NSW State Government | Hybrid - Sydney CBD WFH ASAP Start | Estimated 3month assignments, strong potential to extend