Harvey Robinson is seeking a Program Director for the successful management and delivery of high value, highly complex business systems projects focusing on solution design, delivery, implementation, and adoption as part of a Digital Transformation Program that supports the Northern Territory Government's focus on reducing crime and improving community safety. The Digital Transformation Program includes a mix of directly delivered projects and externally led initiatives that are currently underway, in early scoping or on the horizon. Key Duties and Responsibilities • Lead the delivery of high-value, complex business/system projects that enhance policing capabilities and frontline services. • Oversee multiple project streams, including leadership of project managers, vendors, and delivery teams. • Drive adoption and integration of solutions into frontline and operational environments, ensuring technology is usable, practical, and accepted by staff. • Apply project management methodologies, techniques, and frameworks to ensure strong planning, control, and delivery. • Manage risks and issues with a focus on governance, probity, and alignment to policing objectives. • Monitor and report on program benefits to ensure outcomes are realised and sustained. • Support change management, training, and communication initiatives to embed new digital or technology capabilities into policing operations and organisational reform. • Analyse legislative and regulatory requirements relevant to the project environment. • Communicate complex technical and analytical information clearly to diverse stakeholders, including non-technical audiences. Essential Skills and Experience • 5 to 10 years of experience in program or project management roles. • High-level leadership, interpersonal, and communication skills with the ability to influence and engage across all stakeholder groups. • Strong program or project management skills, knowledge, and experience in project management methodologies, with emphasis on project planning and control, risk and issue management. • Demonstrated track record of balancing delivery and adoption, ensuring solutions are delivered successfully and integrated effectively into operations. • Proven ability to support and lead change management, including training and user engagement, to integrate new digital or technology capabilities with organisational transformation needs. • High-level liaison skills, with the ability to negotiate with diverse groups and achieve high quality, practical outcomes. • Experience identifying and analysing complex legislative and/or regulatory requirements applicable to the relevant industry/work environment and their processes. Desirable Skills and Experience • Experience working within a large, complex, and high-profile program environment. • Demonstrated understanding of IT Service Management frameworks. • Experience in technical concepts including system analysis, design, integration, and associated interfaces. • Experience working in a Government environment, particularly law enforcement or frontline services. • Proficiency in tools such as Microsoft Visio, Office Suite, JIRA, and SharePoint, or ability to quickly acquire. Personal Qualities required of Candidate(s) • High-level social and written communication skills, including the ability to translate complex issues into plain language for operational staff. • Strong focus on adoption and benefits, not just outputs. • Ability to work in a large team environment with members of diverse cultures and backgrounds. • Self-starter with high personal drive and a positive attitude. • Disciplined and accountable for supporting and maintaining work products. • Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work. • Promotes teamwork and collaboration by engaging stakeholders and team members. • Excellent problem solver and critical thinker. The successful applicant will be required to be based in Darwin for the duration of the contract.
