Join METTLER TOLEDO as a Service Dispatcher – Drive Excellence in Service Delivery! Are you ready to be a key player in a dynamic, global team delivering world-class service across Australia and New Zealand? At METTLER TOLEDO, a leader in precision instruments and innovative solutions, we’re looking for a motivated Service Dispatcher to join our growing family of experts. This is your chance to grow your career with a cutting-edge, expanding organization that values your skills and passion. Why This Role? As our Service Dispatcher, you’ll be the vital link that connects our talented technicians with our valued customers. Your organizational expertise and communication skills will ensure timely, effective service delivery that exceeds expectations. You’ll thrive in a fast-paced environment where every day offers new challenges and opportunities to shine. What You'll Do: Coordinate and schedule service orders to maximize technician productivity and customer satisfaction. Ensure all technicians receive accurate and timely information to perform their tasks efficiently. Adapt quickly to urgent service requests and shifting priorities with agility and precision. Collaborate seamlessly with technicians, third-party partners, and internal teams to deliver seamless service. Provide insightful solutions and support to management during escalations. Manage procurement coordination in line with customer service agreements. Who You Are: A master of multitasking with strong organizational skills and the ability to prioritize effectively. An excellent communicator who can build rapport with clients, technicians, and stakeholders alike. Calm and collected under pressure, ready to tackle the fast-paced nature of service coordination. A team player who can also take initiative and work independently. Empathetic and customer-focused, eager to learn and embrace new challenges. Your Experience: Proven background in scheduling and dispatching field technicians. Exceptional time management and stakeholder engagement skills. A positive mindset with a strong work ethic. Why METTLER TOLEDO? Join a global pioneer trusted for innovation and quality. We offer you not just a job, but a journey of growth, wellness, and recognition: Competitive salary tailored to your experience. Confidential Employee Assistance Program supporting your mental health. Exclusive perks and discounts for you and your family across ANZ. Access to wellness programs including yoga, workouts, meditation, and more. Social, cultural events, and recognition awards celebrating your milestones. Free annual flu shots and professional development opportunities. Our Culture & Values: We believe in One Team, Global Reach, and Amazing Solutions. Our values—Integrity, Innovation, Quality, Continuous Improvement, and Wise Resource Use—guide everything we do. At METTLER TOLEDO , your voice matters in a diverse and inclusive workplace where collaboration sparks innovation. Ready to Make an Impact? If you’re passionate about delivering exceptional service and eager to grow within a renowned global company, we want to hear from you! Click “Apply Now” to submit your resume and cover letter. Become part of a team that’s shaping a better, healthier, and safer tomorrow. Discover more about us at www.mt.com and start your journey with METTLER TOLEDO today!
