The Opportunity My client is currently seeking experienced Inbound Customer Service Representatives to join their team on Swan St Richmond due to experiencing growth during peak times. Intake commencement date: Monday, 20th of October About Your New Role Training period: 6 weeks of training based at the above location - 9am till 5pmPost training: This position will be based from home, 4 days a week & 1 compulsory day per week required from the CBD. After training this role will have a rotating roster from 8am till 8pm. (Please note that work-from-home will be assessed based on performance KPI's at 8 weeks)This position would require strictly ‘no leave’ until January 2026National Public Holidays will be standard days offGreat company culturePolice check and Drug & Alcohol testing requiredIntake commencing nowWorking with a close knit team that supports each other and celebrates team wins You will be responsible for High volume calls - Inbound Call Centre - Assisting customers via the phone to meet their needsProviding excellent customer service at all timesContributing to the success of our business through making recommendations for improvement and taking ownership of your own resultsMeeting the high standards expected within our culture and customer expectations such as call handling times and call qualityExperience with Salesforce highly regarded Benefits Work with an iconic Australian brandFlexibility to work-from-home after training$37.86 per hour plus 12% of paid superannuationTemp ongoing opportunity Please apply directly by clicking apply now and submitting your resume in word format At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.