Are you an experienced Operations Manager / Practice Manager or Office Manager from a professional Services business, or Law firm? If so, we are looking for you? The Recruitment People are proud to partner with a respected company based in Southport. This is a full-time, permanent role, reporting to the Director and , offering variety, responsibility, and the opportunity to make a lasting impact. What’s on Offer Salary negotiable depending on experience Opportunity to be a key contributor to the firm’s future success and expansion Well established Law firm Join a supportive, collaborative team with a strong workplace culture Long-term role with a well-established business Newly renovated office space in a convenient Southport location Why You’ll Love This Role Lead and inspire a team of 11, driving a positive and high-performing culture Be part of a firm actively growing and investing in its people and systems Broad and influential role spanning finance, HR, compliance, and marketing support What You’ll Be Doing Supervise the receptionist and administrative team, mentoring junior staff and creating a cohesive team culture across the business Oversee trust accounting and finance reporting Support billing and audit preparation, and provide back-up assistance to accounts Manage recruitment, onboarding, performance reviews, and team development Set and monitor KPIs, billables, and file reviews to drive performance Enforce internal policy and procedures, ensuring compliance and consistency Assist with marketing initiatives alongside the existing marketing resource Ensure smooth day-to-day operations including office supplies, facilities, and administration Develop and maintain precedents and policies to improve efficiency and compliance What You’ll Bring Previous experience as an Office Manager / Practice Manager in professional services firm (ideally 5 years) Understanding of Trust Accounting - Advantageous Confident in setting KPIs, managing people performance, and reviewing file procedures Strong leadership, communication, and team-building skills Excellent time management, attention to detail, and ability to work independently Payroll experience beneficial but not essential A proactive, solutions-focused Manager and the ability to enforce policy where needed If you're ready to bring your leadership, energy and practice management experience to a firm that values innovation and culture, we’d love to hear from you. Apply today – shortlisted candidates will be contacted.
