About the Company IAS Recruitment is proud to be partnering with a leading National Credit Provider specialising in both consumer and commercial lending. With strong growth and continued success, this is an exciting time to join a dynamic business where your career can thrive. About the Role As a Credit Analyst / Sales Officer, you’ll play a vital role in helping customers achieve their financial goals. You’ll be the first point of contact for new and existing leads, guiding customers through the process with confidence and care while ensuring all applications are assessed accurately and efficiently. This role is ideal for someone who enjoys making phone calls, building rapport quickly, and providing exceptional service while applying their analytical skills to deliver the best possible outcomes. Key Responsibilities Deliver a positive, supportive, and professional customer experience. Proactively engage with existing customers to strengthen relationships. Follow up on leads from multiple channels and convert them into successful outcomes. Assess loan applications in line with company policies and credit procedures. Conduct thorough reference checks (employment and rental). Liaise with brokers and customers to ensure a seamless process. Review and analyse credit files, including bank statements. Accurately calculate income, expenses, and affordability. Monitor applications to ensure they progress in a timely manner. Skills & Experience 1 years’ experience in financial services. Excellent communication and interpersonal skills. Strong business acumen and problem-solving ability. High attention to detail with excellent time management. The Perks Hybrid working arrangements – flexibility to balance work and life. Attractive salary package. Clear pathways for leadership and career progression. Birthday leave – your special day, our treat! Free weekly wellbeing classes to support health and happiness. Annual company bonuses – share in the success. Convenient location with easy access to public transport. How to Apply If you’re ready to take the next step in your career, we’d love to hear from you. Please click “Apply Now” or contact Jade Lawton on 0434 228 334 for a confidential discussion. You can also send a Word copy of your resume to jade@iasrecruitment.com.au .