Friendly Team Environment Permanent Full-Time position, Monday - Friday Dandenong Location About the Role We are seeking a new Receptionist to join our team and be the first point of contact for welcoming external stakeholders, answering and redirecting phone calls to the appropriate department within the branch. If successful, you will be responsible for providing high quality administrative support for the day-to-day operations of various departments including sales, service, credit and rental. Key Duties & Responsibilities: Be first point of contact for any customer service enquires for branch. Both in person and over the phone. Receive, open, process and re-direct incoming mail from all sources. Provide a wide range of support and assist activities for departments including Rental, Sales, Account Receivable and Service. Ensure visitors at branch are inducted and signed in. Assist with enquires regarding Short Term Rental (STR) and Long-Term Rental (LTR) fleet when required. Skills and Experience: Previous experience in a similar administrative or customer service role, desirable Tertiary qualification in Business Administration, desirable or willing to obtain one. Exceptional customer service skills Strong interpersonal skills High attention to detail Sound Computer skills Our commitment: TMHA is committed to ongoing growth and development of its employees. As a suitable candidate, you will be provided with the required training, support and development to further expand on your existing knowledge. How to Apply If you are interested in this exciting and challenging role please submit your application with a current resume and cover letter to TMHA via its’ website http://careers.toyotamaterialhandling.com.au / or by pressing the 'Apply' button. Pre-employment medical assessments, including drug and alcohol testing are a part of the Toyota Material Handling Australia recruitment process. About the Company Toyota Material Handling Australia (TMHA) is Australia’s number one forklift company. TMHA is fully owned by the Toyota Industries Corporation (TICO). TICO is a Japanese multicultural manufacturer and global leader in forklift manufacturing and retail distribution. TMHA is the exclusive Australian retailer for new sales of the world-renowned Industrial Equipment. Due to TMHA’s structure and close relations with the factories, TMHA provides its employees with the industry best accredited product trained technical support. TMHA’s is a strong, financially secure business with a great future ahead and prime focus on the development of our people.
