WHY THIS ROLE ROCKS: Imagine being the trusted veterinary expert in pet insurance, guiding your team through complex claims, coaching colleagues, and ensuring every decision delivers the best outcome for pets and their owners. You’ll be part of a vibrant leadership group driving service excellence and innovation. This role isn’t just about clinical know-how — it’s about leadership, collaboration, and making a meaningful impact every day. THE LEADERSHIP PERKS: Competitive salary with performance bonuses and super Monday to Friday roster, flexible start/end times (8:00 – 9:00 AM to 4:00 – 5:00 PM) Modern Toowong office with great facilities and easy transport access Comprehensive paid training and professional development Supportive team culture with wellbeing programs and social events YOUR DAILY IMPACT: Provide expert veterinary guidance to ensure accurate claims decisions Lead training sessions and mentor your team to build technical confidence Collaborate with leadership to drive business goals and service excellence Interpret and evaluate clinical notes for consistent claims processing Represent the team professionally and promote a positive, inclusive culture YOU’LL THRIVE IF YOU: Are a qualified Veterinarian (BVSc or DVM) with 3 years clinical experience Have proven leadership skills and love coaching others Communicate complex medical info clearly and confidently Enjoy working collaboratively and driving positive outcomes Are ready to make a difference in a fast-paced, evolving environment ������ Ready to lead the way? Send your CV to s8ers.com.au or call Conie Jusay on 0483 988 for a confidential chat. NB: All candidates who meet our client’s shortlist requirements will be contacted. Know someone who would also thrive in the opportunities we have available? Please forward along to them. Thanks! Additional information $100K - $115K super, depending on experience Lead a dynamic claims team with your veterinary expertise Work Monday to Friday, flexible shifts between 8 AM - 5 PM, in a modern Toowon