Omni-Care is an established family owned business providing in-home supports to people who are elderly or who have a serious medical condition. We employ a workforce of over 400 staff, supporting clients across metropolitan Melbourne. We are currently seeking an administrative assistant to provide administrative and operational support to the Support Worker Services team who are responsible for HR activities associated with support worker performance and the delivery of excellent care. If you are passionate about quality care and want to be part of a team that truly values it's people and purpose, we'd like to hear from you. Our Values At Omni-Care we value customer service excellence, solutions focus, teamwork and enthusiasm. Your New Role Provide phone based support and advise to our care staff and escalate to other team members where required. Complete administrative tasks associated with maintaining support worker information in our IT system including changes to working days/hours, leave requests etc. Help coordinate communication with our remote workforce through existing channels, whilst assisting in researching and implementing new processes. Collate and review information for use in investigations and in preparation for Support Worker Mentors to conduct meetings with the team. Assist with activities connected with new support worker commencement. In addition to these activities there is lots of scope for bringing new ideas and involvement in other tasks. What You Need We are looking for applicants who have energy, enthusiasm, resilience and are engaged. You need to have excellent written and verbal communication in combination with good time management and organisational skills, whilst also having the ability to prioritise work and meet deadlines. Admin experience in a previous position, and a willingness to learn and develop in the role. Experience in the aged care sector is a bonus but not essential. As required in aged care work you will be required to undertake a police check. Microsoft Office proficiency is essential. What We Offer The opportunity to do valuable work contributing to the quality of life of others. A supportive and inclusive team that values your contributions. A culture that rewards energy, enthusiasm and achievement. An additional leave day on your birthday and a cash bonus. Fun social functions. Next Steps If you're ready to join the Omni-Care team, make sure you click Apply Now, make sure to include a CV and cover letter!
