About the role: Senior Program Analyst – Customer Transformation (12 month contract) Reporting into the Program Delivery Lead, the Senior Program Analyst will play a key role in supporting the delivery of our Customer Transformation Program. Working closely with the PMO Delivery Lead and Workstream Leads, you’ll help establish program governance & tracking, embed strong risk controls, and change. Support the successful delivery of a large-scale Customer Transformation Program by coordinating multiple workstreams and maintaining an integrated program schedule. Utilise Jira to manage, monitor, and report on progress, risks, and dependencies across the program. Proactively identify schedule slippage or delivery risks and work with stakeholders to recommend and implement course-correction strategies. Facilitate workshops and planning sessions with cross-functional teams to align on objectives, timelines, and deliverables. Conduct data analysis and prepare program-level reports and dashboards using Excel and other tools to support informed decision-making. Draw on experience in program or project analyst roles to provide end-to-end support across governance, reporting, and stakeholder coordination. About You : You’re a proactive and detail-oriented Program Analyst with experience supporting complex, multi-stream programs and thrive in dynamic environments. Additionally, you will have some of the following: Proven experience in a similar role supporting large-scale programs (not just single projects), ideally involving multiple concurrent workstreams. Strong hands-on experience with Jira for scheduling, tracking progress, and managing dependencies across complex initiatives. Demonstrated ability to analyse and interpret program data, with proficiency in Excel for reporting, dashboards, and insights. Experience facilitating or contributing to workshops, planning sessions, and team alignment activities. Comfortable working in fast-paced, evolving environments, with the ability to identify delivery risks and recommend corrective actions as needed. Excellent written and oral communication skills with a strong ability to lead and influence stakeholders and the ability to communicate concepts to a wide audience How to Apply: If you’re ready to ‘light the way’ towards your next career move, click the 'Apply’ button to submit a confidential application. For any questions reach out to Jock Clydesdale, Talent Partner – Technology @ energyaustralia.com.au Why Us: At EnergyAustralia, we are committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. As an employee you can enjoy such benefits as: Hybrid working environment, that promotes flexibility Excellent company culture, down-to-earth and friendly organisation - be authentic, bring your whole self to work! State-of-the-art Melbourne office, stunning views only 3-4 minute walk from Southern Cross station Onsite Tech Bar We’re committed to providing an inclusive culture so our employees can bring their whole selves to work and have a sense of belonging. From our PRISM network that creates a positive culture for LGBTQ employees to our Reconciliation Action Plan that has commitments to strengthen relationships with Aboriginal and Torres Strait Islander people and organisations, it’s a workplace where everyone’s welcome. This job was originally advertised via Our Mob - The Job Board for First Nations Jobseekers .
