MTC is a global leader in the corrections, detention, training and education sectors operating Job Corps centres, correctional facilities, detention centres, detention medical departments and workforce development sites globally. Our Vision is to be a leader in social impact by transforming lives and strengthening communities. We are proud of the incredible work our employees do providing support, giving hope, and providing opportunities for a better life. About The Role As a Welfare Officer, you’ll work closely with detainees to assess needs, provide support, and promote access to services that foster wellbeing and engagement. This is a full-time position located at the Villawood Immigration Detention Centre. Key responsibilities include: Deliver evidence-based assessments and welfare interventions Develop and regularly review individual care plans Support detainees in building life skills and social capacity Ensure access to culturally specific services and programs Maintain accurate case notes and timely reporting Collaborate with multidisciplinary teams across the facility Respond to emergency situations and attend debriefs when required Support drug and alcohol testing procedures where relevant Key Requirements: You're compassionate, reliable, and bring a solutions-focused approach to your work. You thrive in team environments and are committed to upholding dignity, respect, and safety. Cert III in Community Services or equivalent First Aid and CPR (or willing to obtain) Prior experience with complex client's delivery case management services Valid Working With Children Check (or willing to obtain) Ability to pass Australian Federal Police Check Proven COVID vaccination (minimum two) Ability to work across the 7 days of the week For a confidential discussion, contact mtctrains.com.au or click Apply Now – we’re ready to prioritise your application. Proudly promoting a culture of Safety, Respect and Dignity, Secure Journeys instils the BIONIC (Believe It Or Not I Care) philosophy in all our centres. BIONIC means promoting a caring culture for change based upon safety, respect and dignity. We celebrate diversity in our workplace and therefore welcome applications from all people who believe they have the skills and abilities to truly make a difference for our business.
