About Us People with passion, connected by hope for a more compassionate, just and inclusive society is our story – what’s yours? Everyone has a story. And here at Wesley Mission Queensland, we feel privileged to stand alongside the families, children, couples and seniors that we support each year. We’re an innovative and responsive not-for-profit community service provider, helping people across Queensland build stronger and more inclusive communities since 1907. Join a Team Where Your Work Truly Matters Our People Make the Difference – our people are valued, equipped, empowered and committed to our values and mission. Our People and Culture team at WMQ strategically support and enable the organisation by attracting, engaging and retaining employees and volunteers. Providing employee and industrial relations advice, payroll, and learning and development services . Why Join WMQ’s Learning and Development Team? As part of our Learning and Development team you will be a part of supporting the meaningful work we deliver across our aged care and community services at WMQ. We are committed to providing our people with the skills, knowledge, and confidence they need to provide the highest quality care and support to the communities we serve. By creating engaging training programs, professional development opportunities, and pathways for growth, we help nurture a culture of learning that ensures our workforce can continue to make a positive difference every day. Your Role as Learning and Development Advisor You will support the effective delivery and administration of learning initiatives across WMQ. The role is responsible for the assignment and management of required learning through WMQ’s Learning Management System (Workday), ensuring accuracy of education records, and supporting the documentation and coordination of the Learning Council. In this role you will works closely with leaders, employees, and other stakeholders to ensure learning programs are effectively implemented, compliance requirements are met, and opportunities for workforce development are well supported. You’ll deliver administration of learning initiatives by: Coordinating the assignment, tracking, and management of required (mandatory) learning in WMQL’s Learning Management system (Workday), ensuring data integrity and compliance. Supporting leaders and employees in the use of Workday LMS, including troubleshooting, reporting, and monitoring completion of assigned learning. Maintaining accurate and up-to-date education records to ensure compliance with legislation, regulations, internal policy, and reporting requirements. Preparing and maintaining documentation for the Learning Council, including agendas, minutes, actions, and supporting papers, and assisting with the coordination of related activities as outlined in the Learning Council Terms of Reference. Assisting in the coordination of required learning opportunities, including liaising with internal and external providers, and ensuring learning outcomes are captured and reported. Supporting an organisation-wide Training Needs Analysis by collecting data through surveys and consultation with employees and leaders Supporting Instructional Designer in the creation and refining of engaging on-line learning content Assisting with the coordination and reporting of compliance training across WMQ, including preparation of reports for senior leaders Actioning enquiries received through the Halo ticketing system in a timely manner, ensuring service level agreements (SLAs) are consistently met. Providing day-to-day support to the Learning and Development team and contributing to continuous improvement of learning processes, systems, and practices. What We’re Looking For Demonstrated experience in the coordination and administration of learning and development programs in a medium to large organisation. Experience using Learning Management Systems (preferably Workday), including assigning learning, maintaining records, and generating reports Knowledge of adult learning principles and approaches to workplace learning. Familiarity with governance structures and processes, such as learning councils or committees, including documentation and action tracking. A Valuable Addition, Yet Not a Must-Have! Experience managing service enquiries through a ticketing system (e.g., Halo) with a focus on meeting SLAs. Workday system Essential Requirements Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy) Relevant probity checks required by legislation and WMQ Limited policy. Current Driver’s Licence and willingness to travel for work Why WMQ? We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. We offer our team members: Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace! Access to salary packaging benefits that enable you to increase your take-home pay Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage Access to discounts on private health insurance, gym memberships and travel WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.
