Introduction Join the Maxima Team We’re on the lookout for an experienced Quality & Risk Manager to lead our Quality and Risk team, reporting directly to the CFO. In this pivotal role, you’ll oversee our compliance and risk frameworks, manage audits, and drive continuous improvement across the business. You’ll be the go-to expert for quality, governance, and risk, helping ensure we operate lawfully, ethically, and efficiently. You will… Provide leadership and support to the Quality and Risk team Drive continuous improvement of the management System and Internal Audit function Oversee quality objectives as directed by policy, business plans, Key Performance Indicators, audit and assurance plans Monitor and report on organisational risk and compliance performance Monitor legislative, industry and regulatory changes and make recommendations to ensure the organisation operates in a compliant and efficient manner Oversee and Monitor records including incidents, risk assessments and audits, risk treatments, corrective actions, opportunities for improvement are accurately recorded in the appropriate system(s) Manage the registration, certification, accreditation, audit and surveillance of all standards and frameworks Maxima is subscribed Oversee Maxima’s Internal Auditing Program including testing of business continuity and disruptive event preparedness Develop and review Business/Service Process Maps to inform new service design, risk assessment and auditing tools Champion a ‘Privacy by Design’ approach To be successful in this role, you will have: Experience and qualifications in Quality Management, Auditing, or related fields Experience leading Risk Management and ISO 31000 and its practical application within an enterprise at a Strategic, Operational, Program and Project levels Experience with ISO 9001, ISO 45001, NSDS or similar, including being the Lead Auditor for the Internal Audit function Experience in Business Continuity planning and compliance with regulatory frameworks Excellent analytical and governance reporting skills Experience with ISO 19011 Auditing Management Systems, Privacy by Design - Australian Privacy Act and APP’s and/ or demonstrated skills in the use of Skytrust or equivalent Quality Management System would also be desirable, but not essential. You will also need: A current National Criminal History Record Check (Police Clearance) or able to apply A current Working with Children Check or able to apply Discover our Employee Work Perks Benefits At Maxima our people are at the heart of everything we do. Our Employee Work Perks Benefits are designed to enhance the work-life balance and wellbeing of our staff. This reflects our deep belief that investing in our people strengthens our organisation, enabling us to make a greater impact in the communities we serve. Join a team that invests in you – because your success is our success! Salary Sacrifice Packaging: $15,899 salary sacrifice packaging available. Flexibility : Enjoy work-life balance with flexible work arrangements & access to work a 9 day fortnight Birthday Leave: Enjoy a day of paid leave on your Birthday – our gift to celebrate you! Wellbeing Leave: A paid day off every 3 months (pro-rata) to attend personal events and milestones, promoting work-life balance and overall wellbeing. Family Matters: 6 weeks Paid Parental Leave, extended pregnancy & fertility leave provisions, accrual of leave entitlements & continuity of service Public Holiday Substitution : Swap a public holiday every year for another day that holds significance Health Wellbeing: Access to flu vaccination program, Employee Assistance Program, and skin check reimbursements Extended Leave Provisions: Purchased leave, First Nations ceremonial & cultural leave, blood donation leave, family & domestic violence leave. Career Growth Recognition: Continuous training and development, awards and recognition. About Maxima Maxima is a national, profit-for-purpose community-based organisation with vast experience providing employment and disability support services across Australia. We advocate for an inclusive and diverse workforce and support equal employment and learning opportunities for all Australians. We distinguish ourselves by fostering a positive and caring workplace culture, led by a supportive leadership team. We pride ourselves on maintaining a professional, community-focused culture with a strong emphasis on the wellbeing of our customers and staff. We welcome applications for both full-time and part-time positions, and are open to discussing flexible work arrangements for the right candidate. As a flexible and supportive workplace, we are committed to accommodating a variety of working hours and arrangements to help our team thrive. How to Apply Click ‘Apply Now’ to complete our online application form and attach a copy of your resume and cover letter. Maxima believes in the strength of a diverse workforce. We welcome applicants who have a disability, identify as First Nations, are from culturally and linguistically diverse backgrounds or are members of the LGBTQIA community. The life experiences of our employees help us build strong relationships with our customers and enables us to deliver services that benefit all members of our community. If you need an adjustment in the recruitment process, please call (1300 669 859) or email recruitment@maxima.com.au and advise us of your preferred method of communication.
