Customer Service Officer - Braeside VIC Full Time | Permanent | $60-65k Super | Monday-Friday, 9-5 We're looking for a full-time Customer Service Admin staff member to join our clients BAU team. This is a hands-on role where no two days are the same, and your organisational and customer service skills will be valued. What You'll Do: Be the first point of contact for clients, insurers, and internal teams Manage claims, update systems, and coordinate contractors Assist with invoicing, reporting, and general admin tasks Keep things running smoothly while delivering exceptional service About You: Hardworking, reliable, and highly organised Great attention to detail and confident using Microsoft Office Mature-minded with excellent communication skills Able to work independently and as part of a team Comfortable handling multiple tasks without missing a beat Why You'll Love This Role: Full-time, permanent position with great career growth opportunities Supportive, professional team environment Competitive salary and benefits Predictable Monday-Friday hours (with a small after-hours rotation) If you're organised, people-focused, and love problem-solving, we'd love to hear from you. Apply now! :)