About Us Ocean Edge Holiday Rentals is a premium holiday rental management company specialising in providing seamless, high-quality guest experiences across the Surf Coast, Bellarine, and Geelong regions. With a reputation for excellence, we work closely with property owners and guests to deliver unforgettable stays in stunning coastal homes. The Role We are seeking a proactive and detail-oriented Short-Term Holiday Rental Assistant / Property Manager to join our growing team. This is a diverse role that combines guest relations, property management, and administrative support And cleaning. You’ll be at the heart of ensuring our properties are presented to the highest standard while supporting guests in creating memorable experiences. Key Responsibilities Manage guest bookings and provide clear, friendly communication before, during, and after stays Coordinate and participate in property cleaning, maintenance, and inspections to ensure homes meet premium standards Support property owners with updates, reporting, and care of their investments Monitor dynamic pricing tools and booking platforms (e.g. Airbnb, Booking.com, Guesty) Troubleshoot guest or property issues with professionalism and urgency Contribute to the smooth running of operations, including admin and software support What We’re Looking For Experience in hospitality, cleaning, property management, or customer service (preferred but not essential) Strong communication skills and a guest-first mindset Highly organised with strong attention to detail Ability to work independently and as part of a supportive team Comfortable with technology, booking platforms, and Microsoft/Excel Problem-solving skills and ability to remain calm under pressure A genuine passion for creating exceptional guest experiences Why Join Us? Be part of a supportive, friendly team environment Opportunity to work in a thriving and growing sector Flexible work arrangements and a varied role Chance to develop skills in hospitality, property management, and tourism Please Be aware that this Role will start of smaller and the property portfolio will grow as you do. Participating in the cleaning of the properties is essential How to Apply If you are enthusiastic about hospitality and love the idea of helping guests create memorable stays, we’d love to hear from you. Please submit your resume and a short cover letter outlining why you’d be a great fit for this role. Job Type: Subcontract Pay: $20,000.00 – $115,260.76 per year Benefits: Employee mentoring program Professional development assistance Work from home Work Authorisation: Australia (Required) Location: Ocean Grove VIC 3226 (Preferred) Work Location: Hybrid remote in Ocean Grove VIC 3226
