About us: The Cairns and Hinterland Hospital and Health Service covers a large geographic area with a diverse and growing population. The Health Service provides a wide range of primary care, acute and specialist services. Our staff are a part of the community we serve, and we strongly believe that health outcomes are enhanced by involving our community in the planning and evaluation of local health services. About your opportunity: Cairns and Hinterland Hospital and Health Service is committed to creating and monitoring digital health and IM/ICT systems and processes for continuous improvement of the safety and quality of its services, and ensuring they are person centred, safe, secure, effective and accessible. About your role: Provide effective and timely support to CHHHS stakeholders for local applications and systems through investigation and diagnosis of ICT infrastructure incidents, system faults and failures; and implement remedial actions to ensure service levels and quality standards are maintained. Coordinate and/or assist in performance testing of physical and virtual server components/solutions. Assist in the delivery of Digital Health and ICT related services and projects for CHHHS managed and local applications and systems by utilising appropriate service and project management methodologies. Provide advice on the status of risks, issues and service requests to Digital Health Technical Services staff and management ensuring service standards and performance measures are achieved. Actively participate in a working environment supporting quality Human Resource management practices including employment equity, anti-discrimination, occupational health and safety, and ethical behaviour. As a Cairns and Hinterland Hospital and Health Service employee, not only will you receive competitive remuneration, you will also have access to: Generous superannuation Salary packaging Annual incremental increases Career training and development Flexible work arrangements * Wellness programs Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives. For more information about this role, please refer to the attached Role Description. Why choose Cairns? Choose Cairns for your next career move - YouTube You can find out more about why it's so great to work at Cairns and Hinterland here: https://www.health.qld.gov.au/cairns_hinterland
