Description We currently have an opportunity for an Operations Manager to join our Health & Education team and play a key role in managing, overseeing and delivering the contracted outcomes relating to the maintenance of the Sunshine Coast Uni Hospital. Reporting to the Contract Manager, you'll help deliver high-quality outcomes that support our essential services. What You’ll Do This role offers a broad scope, with key responsibilities including: Take responsibility for the effective and efficient delivery of the trades related work throughout the Health Precinct across the key areas of Mechanical Maintenance Services, Building Services, Electrical Services, Grounds & Gardens and Asset and Lifecycle Maintenance. Ensure all aspects of service delivery performance are monitored and reported, including Zero Harm, quality, commercial, financial, people and customer satisfaction outcomes. Analyse service delivery performance through benchmarking and assessment of various outcomes; use performance information to continuously improve processes and provide relevant, robust performance feedback to Operations and Functional teams. Effectively prioritise work plans and monitor activities. Oversee budgeted expenditure at service line level at SCUH and implement strategies to manage cost/budget variances What You’ll Bring Tertiary qualification in Electrical and/or Mechanical Engineering, Electrical and/or Mechanical Maintenance management or equivalent. Significant experience in a similar role in the building/services industry at a managerial level. Knowledge of maintenance processes and systems and their application in a health and education environment. Demonstrated analytical and project experience within a collaborative working environment, monitoring the required outcomes against a performance-based contract using agreed key performance indicators. Experience in developing and managing service (subcontract) contracts. More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients. Why Downer? At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving. What It Means to Belong at Downer We’re proud of our high-performance culture and commitment to diversity, offering: Training and development to support and diversify your career. With 30% of vacancies filled internally you’ll find real opportunities to advance your career. Perks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more. Employee Assistance Program: professional support for you and your family when you need it most. You want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas. We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging. We’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you. As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it. If you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.
