Senior Director, Operational Capacity & Continuity The Senior Director, OCC leads the strategic direction of the Queensland Patient Access Coordination Hub (QPACH), ensuring patient flow and access across Queensland’s public health system. The role drives system-wide initiatives, provides expert advice, and supports evidence-based decision-making. It builds strong stakeholder partnerships, leads a high-performing team, and ensures compliance with governance and resource management. This position is key to delivering innovative, efficient, and coordinated healthcare outcomes. Executive leadership role based in Brisbane CBD, supporting the development of state-wide healthcare services and offering a competitive salary Lead the Queensland Patient Access Coordination Hub (QPACH’s) strategic direction, drive system-level coordination of patient flow and optimise access to care Collaborate with key stakeholders, lead high-performing teams, and deliver innovative, integrated, patient-focused health outcomes The successful person The successful candidate will be an experienced executive leader with a strong track record in shaping and delivering large-scale, complex health programs. They will demonstrate exceptional leadership and mentoring skills, with the ability to build and inspire high-performing, multi-skilled teams in a dynamic environment. They will also have proven expertise in negotiation, consultation, and collaboration, with the ability to influence executive stakeholders and navigate competing priorities. With strong communication skills and the ability to develop trusted partnerships across health, government, and community sectors, the successful person will be committed to delivering innovative, system-wide improvements that enhance patient access and outcomes. About Operational Capacity and Continuity The Operational Capacity and Continuity (OCC) Division ensures consistent high-quality healthcare is delivered across Queensland during fluctuations in hospital capacity and throughout disaster and emergency incidents. OCC recognises the impact of increasing demand and complexity of services and navigates times of crisis through strong relationships and providing clear, informed, coordinated decision making. The OCC Division comprises the following branches: Disaster Management Branch (DMB) and Queensland Patient Access Coordination Hub (QPACH) Responsibilities Lead the strategic direction of QPACH and drive system-wide patient flow and access improvements. Develop and implement innovative, integrated approaches to patient access and capacity management across Queensland’s public health system. Build and lead high-performing, multi-skilled teams; provide mentoring and performance development. Engage with executive stakeholders, government, health and community sectors to influence priorities and decisions. Qualifications and experience Proven executive leadership experience delivering large-scale, complex health programs. Strong track record in negotiation, consultation, collaboration, and stakeholder management. Exceptional communication skills and ability to build trusted partnerships across health, government, and community sectors. Experience in governance, resource management, and evidence-based decision-making. Benefits of working with the Department By joining the Department of Health you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. You will enjoy a variety of benefits, including: Competitive salary generous superannuation and leave loading Flexible working arrangements Career training and development How to apply To apply for this exciting opportunity, please submit your resume and a cover letter (maximum 2 pages) outlining your skills and experience relevant for this role. Further Information Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time). J-18808-Ljbffr
