Internal Sales Trainee (B2B) ABOUT THE BUSINES GRAF Australia Pty Ltd is a leading manufacturer and distributor of plastic water tanks, delivering innovative water management solutions across Australia on a business-to-business basis. With all tanks manufactured locally in Western Australia and select products sourced from its German headquarters, GRAF Australia combines German engineering excellence with local reliability. As part of the global GRAF Group, the company specialises in rainwater harvesting, stormwater management, and wastewater treatment. Its mission is to support sustainable communities through high-quality systems that conserve water and protect the environment. ABOUT THE POSITION GRAF Australia is seeking a motivated and career-focused individual to join its team as an Internal Sales Trainee. This full-time traineeship offers the opportunity to complete a Certificate III in Business-to-Business Sales while gaining hands-on experience in a dynamic sales environment. The successful candidate will be trained in core sales functions, customer engagement, and internal collaboration, contributing to the company’s continued growth and service excellence. KEY RESPONSBILITIES Job Title: Internal Sales Trainee (B2B) The Internal Sales Trainee will be responsible for supporting the sales team and learning essential B2B sales competencies, including: Responding to customer enquiries, preparing quotes, and processing orders Applying B2B sales techniques such as territory planning and client engagement Assisting with sales presentations, proposals, and product demonstrations Maintaining accurate CRM records and contributing to pipeline reporting Collaborating with internal departments to meet customer needs Participating in product and sales training sessions Upholding company standards for customer service, professionalism, and workplace safety Training will align with the following units: SIRXCEG001 Engage the customer BSBCUE304 Provide sales solutions to customers SIRWSLS001 Process product and service data SIRWSLS002 Analyse and achieve sales targets SIRXCEG003 Build customer relationships and loyalty SIRWSLS003 Build sales of branded products SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXWHS002 Contribute to workplace health and safety IDEAL CANDIDATES Essential Attributes: Genuine enthusiasm for developing a career in sales Strong verbal and written communication skills Team-oriented mindset with a willingness to learn and take direction Basic computer literacy (MS Office, email; CRM experience advantageous) Commitment to completing the traineeship and certification requirements Desirable Attributes: Previous experience in retail, customer service, or related fields Interest in sustainable technologies, water systems, or construction industries Strong problem-solving and organisational skills SELECTION CRITERIA Current National Police Certificate Full Australian work rights (Citizen or Permanent Resident) Valid Australian Driver’s Licence Willingness to undertake and complete Certificate III in Business-to-Business Sale Location: Henderson Qualification: Certificate III in Business-to-Business Sales Employment Type: Full-time Application Close: 25/10/2025
