Practice Director - Cloud Platform and Managed Services Now is the time to bring your Cloud and Managed Services expertise to this Director level role for a Fortune 500 company where success and fulfillment go hand in hand. You’ll help businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready. As our Practice Director - Cloud Platform & Managed Services, you’ll drive growth, be sales and partner focused, and operate at pace within a dynamic environment. You will lead and expand our Cloud Infrastructure and Managed Services business across our Australian, New Zealand and Singaporean client base, encompassing commercial, state and federal government clients. What to Expect We’re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stay with Insight long term. We offer all the benefits you expect : Access to 11 thriving and diverse Teammate Resource Groups Freedom to work from another location, even an international destination—for up to 30 consecutive calendar days per year Work life balanced days Employee Stock Purchase Plan Employee Referral bonus – work with your mates Vehicle novated lease Dedicated career pathways and development planning Opportunity to join our President ClubChampions Leadership The leadership for this role is our Vice President - Services APAC, Phil Rickson. Phil is based in Sydney and leads all Insight’s Services functions across APAC. Role Responsibilities Strategic Leadership & Growth Develop and execute strategies to drive significant revenue and profit growth across all business units Identify new market opportunities and expand our service offerings to meet evolving client needs Lead the development and implementation of our go-to-market strategies for Cloud Infrastructure, Networking, Security, Modern Workplace, Software Asset Management, and Managed Services Foster a culture of innovation, continuous improvement, and client-centricity within the team Drive sales efforts, working closely with the sales team to identify, qualify, and close new business opportunities Build and maintain strong relationships with key clients, understanding their strategic objectives and aligning our services accordingly Grow an expert pre-sales team including solution design, proposal development, and client presentations Represent the company at industry events and conferences, enhancing market presence and reputation Delivery & Operational Excellence Oversee the successful delivery of complex infrastructure projects, ensuring client satisfaction, project profitability, and adherence to timelines Optimise delivery methodologies and processes to enhance efficiency and quality Manage resource allocation, ensuring the right talent is deployed to the right projects Implement robust governance frameworks for all engagements, mitigating risks and ensuring compliance Lead, mentor, and develop a high-performing team of consultants and leaders Drive recruitment efforts to attract top talent and scale the team in line with business growth Conduct performance reviews, provide constructive feedback, and establish clear career paths for team members Promote a collaborative and supportive team environment Business Unit Management Microsoft Cloud Infrastructure Services: Provide strategic direction for core services including Platform Engineering, DevOps, Cloud Migrations, Identity, and Cloud Security; stay abreast of latest Microsoft technologies and trends Microsoft Modern Workplace Practice: Oversee growth and development of Modern Workplace offerings Cloud Optimization & Governance (O&G): Drive expansion of the O&G practice, including Software Asset Management, Cloud FinOps and Cloud Governance Solutions APAC Managed Services: Manage and grow our Infrastructure Managed Services business Be AmbITious This opportunity is not just about today but where you can go tomorrow. As a Practice Director you’re positioned for advancement through a structured career path with opportunities to upskill and earn promotions. Required qualifications Minimum of 10 years of experience in IT consulting, with at least 5 years in a senior leadership or director-level role Proven experience in managing and growing a professional services team Deep understanding and hands-on experience with Microsoft technologies, particularly in cloud infrastructure (Azure), identity, security, and modern workplace solutions Track record of achieving practice sales targets, driving revenue growth, and improving profitability Experience leading and growing offshore teams, preferably with teams in India and the Philippines Exceptional client relationship management and negotiation skills Solid understanding of service delivery methodologies and best practices Experience with financial management, budgeting, and forecasting for a business unit Insight at a Glance Received 35 industry and partner awards in the past year $9.2 billion in revenue 14,000 engaged teammates Best Workplaces in Technology 2024 – Australia $1.4M total charitable contributions in 2023 by Insight globally Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Seniority level Director Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting We’re not just a tech company; we’re a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. Insight is a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge. Our core values are Hunger, Heart, and Harmony. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Referrals increase your chances of interviewing at Insight by 2x J-18808-Ljbffr
