WHY US: We believe it’s important to do work that matters to you personally. There are so many opportunities at Liverpool that celebrate and enrich our community now and for the future. Join our dedicated teams working with children, in our award-winning library, or in recreation, events and community development. JOB DETAILS Casual $37.93 to $41.42 casual loading 12% Superannuation JOB DESCRIPTION: We are seeking enthusiastic and customer-focused individuals to join our team as Audience Engagement Officers on a casual basis. This role operates across a 7-day roster and includes weekday, evening, and weekend shifts. As the first point of contact for visitors, you will play a key role in delivering exceptional customer service, creating a welcoming environment, and ensuring the smooth delivery of events and programs. Duties include ticketing, ushering, providing venue information, assisting patrons, overseeing the cleanliness and functionality of the centre and supporting the wider team in delivering high-quality audience experiences. ABOUT YOU This position is ideally suited to individuals with strong communication skills, a proactive approach, and the ability to work flexibly in a dynamic cultural environment. Experience in customer service, events, or hospitality is desirable, along with a genuine passion for the arts and community engagement. All successful candidates will be required to obtain a National Police Check as part of the recruitment process and may be required to undergo a pre-employment medical check. Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential. To be eligable to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident. We welcome candidates from all backgrounds and value diversity and inclusion in our workplace. We encourage all applicants, including First nation people, people with disability, LGBTIQ and culturally diverse communities to join Council. HOW TO APPLY: Please click the 'Apply' button above. Applicants must submit a covering letter, current resume and response to the selection/essential criteria questions which will be shown once you commence your application. Click here for a copy of the position description CLOSING: 10 October 2025 Be part of creating the future, for further information about the position please contact Samata Billa, Talent Acquisition Partner at billas@liverpool.nsw.gov.au