Under general supervision, the Recruitment Officer plays a key role in supporting the Memorial's recruitment processes and general HR functions. This role sits within a team of four which covers both Recruitment and Workforce Development. Reporting directly to the Recruitment Manager the role works collaboratively with Memorial staff and business areas to guide and promote best practice recruitment outcomes. The role requires a high level of customer service, dealing with the public and internal staff enquiries via email and phone. The role also provides general administrative support to the HR Team. The key duties of the position include Provide assistance and advice to internal and external clients in relation to the Memorial's recruitment processes and procedures. Manage the daily workflow relating to multiple recruitment in-boxes, responding to applicant queries and formatting and forwarding information for Selection Panel consideration. Provide processing and data entry for the Memorial's recruitment process using an e-recruitment system, including advertising roles to multiple platforms, checking validity of applications, packaging and distributing applications, booking scribes, producing contracts and work orders and sending notifications to all applicants. Manage the day to day financial operations of the HR Team, such as raising purchase orders, goods receipting invoices, tracking payments and budgets, credit card reconciliation and entering general data into the financial system. Manage the administrative aspects of the Memorial's volunteers, internships, and other programs as they arise. General administration duties such as photocopying/scanning, filing mail, stationery orders. Support to other HR projects and areas as required. Has a sound understanding of Acendre (eRecruit) or similar HR Information or Recruitment Management System.