About Us: Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals Tasks and Responsibilities Provide expert-level technical support for AV solutions and quotes, Microsoft Teams Rooms, Zoom Rooms and Yealink product offerings, and a broad range of video conferencing platforms. Assist the sales team with technical scoping, product selection, and solution design for customers and partners. Support customer meetings as a technical advisor alongside sales or business development teams. Act as a key technical liaison between vendor and partner communities Develop and retain strong working relationship with vendor. Build and maintain strong relationships with vendors technical team, Yealink. Work cross-functionally with sales and product management team Train and execute enablement for business partners and inside sales to sell technology. Stay up to date with product roadmaps, certification requirements, and interoperability updates Help troubleshoot and resolve complex pre-sales or post-sales technical issues in collaboration with vendors or support teams. Support Product Team in all tasks Proactively work with key customers to generate repeat business Skills, Knowledge, and Experience Strong technical experience in Microsoft meeting rooms, AV, unified communications and professional audio technologies Proactive/operational excellence. Taking initiative, self-motivated, creative. Professional communication skills, both written and verbal. Excellent customer service skills. Relationship building and skills. Excellent negotiation skills, problem solving. Able to work well in a team as well as work in autonomous environment. Strong MS Office proficiency. Work under pressure. Attention to detail Multi-tasking and excellent prioritisation skills Problem solving and implementing process efficiencies Work Location Office-based 7th Floor, Zeta Tower, Bridgetowne, Quezon City 1800, Metro Manila, Philippines Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly. By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
