In this role, no two days are the same. As a Parking Officer you will work in a team of two, patrolling allocated areas within the Byron Shire. You will apply and enforce parking arrangements in accordance with Council policy, procedures and Government Legislation through the effective patrolling of roads, parks and other public areas. You will spend long periods of time driving, so your ability to work in a confined space across 7 days of the week is important, as it your ability to stay cool under pressure, while following policy and procedures. We have two positions available. If you are passionate about this role but are not 100% sure that you meet the requirements, we still would love to hear from you and have a chat. Your responsibilities will include but not limited to: Adherence to the applicable legislation, orders, instructions, standard operating procedures and codes or directions from the Parking Services Supervisor and/or the Compliance Services Coordinator. Taking any reasonable steps to ensure the smooth flow of operations is maintained, providing the actions are consistent with the responsibilities of the position and subject to any limitations, corporate policies, procedures or safe work method statements. Analyse complex information and make sound recommendations. Provide excellent customer service and deliver quality service outcomes. Coordinate, manage and prioritise own workload in a busy complex environment. Apply high level interpersonal skills including the ability to communicate both in writing and verbally. Work independently and contribute positively to a team environment. Be flexible in your approach to work and adapt well to workplace change. Work to timelines within budget. Your knowledge and experience will include: Current unrestricted manual Drivers Licence. Completion of SEINS (Self Enforcing Infringement Notices System) training or the ability to rapidly acquire this. Demonstrated experience in Customer Service. Previous regulatory or enforcement experience is desirable. Effectively use information technology, including handheld devices To be successful in this role you will have: Successful completion of SEINS (Self Enforcing Infringement Notices System) training or the ability to acquire within the first 1 month of employment. Knowledge of, and ability to enforce, the Australian Road Rules The ability to deal with people and difficult customers in a calm, courteous and helpful manner at all times. Excellent organisation skills and ability to plan and prioritise multiple projects while consistently meeting agreed timeframes. Excellent interpersonal skills and ability to provide excellent customer service and deliver quality service outcomes as part of a multi-disciplinary team. Demonstrated commitment to Work Health Safety, Equal Employment Opportunity and Cultural Diversity principles. Demonstrated computer literacy, with experience in the MS Office suite of software (Word, Excel, Outlook, Publisher and PowerPoint). Current Drivers Licence permitting the holder to drive a manual motor vehicle in NSW. The availability to work across 7 days of the week on a rotating roster including weekends and public holidays Confident in the use of electronic handheld devices The ability to work in a confined space in a car for long periods of time and the adaptability to work with a variety of different personalities. Good listening skills and able to follow directions well It would be highly regarded in addition to the above if you have: Traffic Control Ticket We offer: Permanent Full-time position, working across 7 days of the week Uniform provided Salary and Conditions will be in accordance with the NSW Local Government (State) Award with an appointment at a salary in the range of $1,190.06 to $1,378.87 per week full time equivalent (dependent upon skills and experience). Partner with an organisation that is taking steps in all areas to reduce our carbon emissions and be an innovative and sustainable council. Other benefits include: Annual salary reviews 12% Superannuation Work with a great team who all support each other Employee Assistance Program (4 sessions per year) Educatio n and training support Fitness Passport Health and Wellbeing days Location: You will work in Mullumbimby and our Depot in Byron Bay, how ever Council can require you to work from other work sites as required for operational reasons. Contact: Tony Lucas - Parking Services Supervisor, 0437 011 457 Closing date: 10pm (NSW time) , Sunday 12 October, Late app lications will not be permitted. Position Description : Download - Parking Officer PD - Here We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of our community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply for our vacancies. We are open to discussing flexible working arrangements and encourage our people to explore new ways of working – including part-time, job-share or working from different locations. Everyone can ask about it. We strongly encourage applications from people with disability and will provide reasonable adjustments in our recruitment process and in the workplace. If you need an adjustment during the recruitment process, please call or email the contact person listed above, and also advise us of your preferred method of communication .
