Who are they? This globally celebrated luxury fashion brand is synonymous with elegance, quality, and iconic style. With a loyal international following, their Sydney flagship is the ultimate stage for premium service, innovative retail experiences, and leadership excellence. The store is a destination where fashion, creativity, and customer experience converge. What will you be doing? This is a flagship leadership opportunity where you'll set the standard for service, style, and performance. You'll lead, inspire, and develop a high-performing team while executing strategy to grow sales and deliver an exceptional customer experience. You will: Lead and mentor a dedicated team, creating a culture of performance and luxury service Own store results across sales, KPIs, and customer experience Implement CRM and clienteling strategies to nurture high-value clients Ensure visual merchandising and store standards reflect the brand's global identity Collaborate with head office on product launches, promotions, and store strategy Manage operational excellence including stock, reporting, and compliance Who are you? You are a strategic, polished retail leader with a passion for luxury and premium customer service. You thrive in a fast-paced, high-profile environment and know how to inspire, coach, and hold your team to exceptional standards. You combine commercial acumen with an authentic love for fashion and a deep understanding of CRM and clienteling. You'll bring: Proven experience leading a premium retail or luxury fashion store Strong CRM, clienteling, and sales strategy skills Exceptional leadership and people development capabilities A keen eye for detail and store presentation Commercial focus with a flair for premium service delivery A calm, confident presence in a high-traffic, high-profile flagship What's in it for you? Step into a career-defining flagship leadership role with a globally renowned luxury brand. You'll enjoy: Competitive salary Bonus Commission Wardrobe allowance Lead a high-profile flagship in Sydney's luxury precinct Opportunity to shape and elevate a team in a premium retail environment Work with iconic product and a brand celebrated worldwide Career progression opportunities within an international luxury network Be part of a culture that values style, service, and leadership excellence If you're a strategic, high-energy leader ready to take the helm of Sydney's luxury flagship, apply today - this is your stage to lead, inspire, and make your mark. Job Reference 213841 To apply online, please click on the apply button. Alternatively, for a confidential discussion, please contact Sophie Mieglitz on smieglitz@frontlineretail.com.au quoting the reference number above, or check out our website for other available positions. www.frontlinerecruitmentgroup.com/retail
