Marshall White, a leader in Melbourne’s premium real estate market, is delighted to offer a unique opportunity for a Receptionist to join our esteemed Hawthorn office. With nine offices across some of Melbourne’s most prestigious suburbs – including Stonnington, Boroondara, Port Phillip, Bayside, Manningham, and the Mornington Peninsula – Marshall White is a recognised leader in Residential Sales, Project Marketing, and Property Management. Our unwavering commitment to excellence, innovation, and client service has earned us a reputation as one of the most trusted and respected brands in luxury real estate. These achievements are grounded in our core values: Integrity – We do what we say, and we do what’s right. Teamwork – We believe in winning together and thriving together. Professionalism – We strive for excellence in every moment. About the Role As Receptionist , you’ll be the warm, welcoming first impression of Marshall White Hawthorn. You’ll manage the front desk, greet valued clients and visitors, handle phone enquiries, provide sales administration support , and ensure seamless day-to-day office operations. This role is ideal for a driven professional committed to exceptional customer service and eager for career growth with Melbourne’s most respected luxury real estate brand. Key Responsibilities Greet and welcome clients and visitors in a polished, approachable manner. Answer, screen, and direct incoming calls. Schedule and manage staff appointments, meetings, and boardroom bookings. Handle all incoming and outgoing mail and deliveries. Maintain the cleanliness and organisation of office common areas and reception. Assist with a broad range of administrative tasks to support our agents and property management team. Maintain office supplies and inventory, coordinating orders when needed. Provide information about the Marshall White brand and our services to clients and visitors. Support other departments with ad-hoc administration as . Skills, Experience & Qualities Outstanding verbal and written communication skills. Highly organised with exceptional attention to detail and time management abilities. Proven proficiency with the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Professional presentation and the ability to pleasantly represent a luxury brand. Customer service-focused with a friendly, approachable attitude. Confident working independently and collaboratively within a wider team. Solutions-driven problem-solver, able to handle challenges tactfully. Previous experience in a receptionist, administration, or customer-facing role is highly regarded. Why Join Marshall White Hawthorn? Thrive in a dynamic, successful office at the centre of Melbourne’s luxury property market. Be part of a supportive and high-performing team in a company that values innovation and celebrates achievement. Enjoy a competitive salary, vibrant social calendar, and an inclusive work culture. Access tailored learning and development, including industry mentoring and in-house training. Build your career in an environment that prioritises wellbeing, growth, and professional excellence. How to Apply If you’re passionate about real estate and dedicated to delivering first-class customer service, we want to hear from you! Become the welcoming face of Marshall White Hawthorn and make a lasting impact in Melbourne’s premier property agency. Applicants must reside in Melbourne and have full working rights. Only shortlisted candidates will be contacted. Recruitment agencies: This role is managed internally—external approaches are not .
