Job Description Working across both Reception and Housekeeping Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day. Checking guests in and out Maintaining accurate guest accounts Taking bookings, providing helpful information & entering reservations Answering guests queries in a timely and efficient manner. Addressing guest requests and handling guest complaints in a positive manner. Working in Housekeeping, cleaning guests rooms and servicing Strong Attention to detail
