Expressions of Interest Paradise Country Duty Park Supervisor $32.57 per hour | Part Time Paradise Country, Oxenford, Gold Coast The Opportunity Step into the heart of Paradise Country, where farm life meets unforgettable guest experiences! We’re looking for a Duty Park Supervisor to lead our passionate team and ensure every visitor leaves with a smile. This isn’t just about managing operations, it’s about creating magical farm-style experiences. From welcoming guests to overseeing tours and wildlife encounters, you’ll be the person who makes every visit feel personal, memorable, and full of country charm. Key Responsibilities You’ll be the go-to person for both team members and guests! You’ll be: • Leading by example to deliver exceptional guest experiences, ensuring every interaction reflects our friendly, farm-style hospitality. • Working closely with the Farmstay & Assistant Operations Manager to manage team members, farm tours, and wildlife interactions. • Coordinating opening and closing of attractions, tours, and experiences to keep operations seamless. • Responding to guest inquiries and concerns with professionalism, care, and a smile. • Supporting staff through training, mentoring, and performance management to ensure a high standard of guest service. • Monitoring and maintaining technical equipment and machinery to prevent downtime that could affect the guest experience. • Completing incident, injury, and accident reports as required. • Coordinating the Emergency Response Team and managing emergency situations efficiently. • Developing, implementing, and monitoring operational policies and procedures with a focus on safe and enjoyable experiences for all guests. What We’re Looking For We’re seeking a superstar who loves people, animals, and creating memorable experiences. You’ll bring: • Blue Card is essential • A genuine passion for guest service and hospitality, with a friendly, approachable personality. • Knowledge of animal husbandry and care. • Strong organisational skills and ability to prioritise competing tasks. • Experience in rostering, reporting, and staff performance management. • Problem-solving skills and the ability to handle challenging situations calmly. • Professionalism, discretion, and excellent communication skills. • Confidence using computer systems, including SAP, Kronos & Maximo Why You’ll Love Working Here Every day is a chance to deliver farm-style hospitality at its best! You’ll be part of a team that brings our paddocks, animals, and attractions to life. You’ll get to combine leadership, guest engagement, and a love of animals in a truly unique environment, all while developing your skills in operations, mentoring, and team management. To Apply: Please email Kirsty Brown your EOI – kirsty_brown@vrtp.com.au Applications Close: Thursday 9th October 2025 at 5pm. The Queensland Government has increased enforcement of the Blue Card (Working with Children) No Card, No Start legislation. This position requires a Blue Card, as the role may include working with children. If you do not already possess a Blue Card, you can apply here: Queensland Blue Card Application
