Job Description Are you a passionate and experienced hospitality leader looking for your next opportunity in a world-class destination? Join us at Novotel Barossa Valley Resort for a 12-month maternity leave contract as Front Office Manager and lead our dedicated team in delivering unforgettable guest experiences. What you’ll be doing: As Front Office Manager, you'll take the lead in managing the day-to-day operations of our Front Office team. You’ll ensure smooth, efficient service delivery while maintaining brand standards, driving financial performance, and fostering a welcoming environment for guests and team members alike. Key responsibilities include: Overseeing the daily Front Office operations with a focus on guest satisfaction and team support Managing night audit accuracy in collaboration with our Financial Controller Preparing forecasts and monthly reports to track key performance indicators Ensuring public areas meet cleanliness and presentation standards Liaising with Housekeeping and Reservations to maintain quality and efficiency Leading by example and embodying the Accor Heartist values Supporting VIP guests and managing group requirements with care and precision What we’re looking for: Previous leadership experience in a Front Office role within a hotel environment Strong organisational and communication skills A guest-first mindset with a passion for hospitality Proven ability to drive team performance and financial results Experience with hotel systems and reporting A collaborative, positive approach and commitment to excellence What’s in it for you: The opportunity to lead a vibrant, supportive team in a beautiful wine region Access to global Accor benefits, including discounts and career development A potential permanent role at the end of the contract for the right candidate within the hotel Ready to take the next step in your hospitality career? Apply now and become part of the Novotel Barossa Valley Resort experience.
