Role type: Full Time; Continuing Department : Chief Operating Officer Portfolio; Student and Scholarly Services Salary: U o M 6 - $98,870 - $107,023 p.a. plus 17% super Drive student success through scholarships , e nhance operational excellence , c ontribute to University's support services Apply now to shape the future of student support through innovative scholarship administration Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities. The University of Melbourne We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website . Your next career opportunity As a Senior Scholarship Officer, you'll play a crucial role in supporting students' academic journeys through effective scholarship administration. You'll have the opportunity to streamline processes, enhance customer service, and contribute to the University's strategic goals. Working in a dynamic team environment, you'll develop your skills in project management, data analysis, and stakeholder engagement. Your responsibilities will include: Manage Scholarship Programs: Oversee the end-to-end administration of scholarship activities, including applications, selections, and reporting. Drive Process Improvement: Propose and implement enhancements to business activities and processes based on analysis and stakeholder feedback. Ensure Service and Operational Excellence: Contribute to meeting agreed service levels and standards while providing accurate and timely information to stakeholders. Foster Positive Work Environment: Contribute to a professional atmosphere that promotes quality, innovation, and teamwork. You may be a great fit if: You are a detail-oriented professional with excellent customer service skills, capable of managing multiple priorities and contributing to process improvements in a dynamic higher education environment. You may also: Have a tertiary qualification or equivalent combination of relevant experience and education. Possess strong communication skills, both written and verbal, suitable for diverse audiences. Demonstrate the ability to work effectively in a team and independently under pressure. Excel in using business enterprise systems and MS Office suite, particularly Excel for data analysis. Show a commitment to continuous professional development and adaptability to change. Have experience in providing high-quality customer service in a multicultural environment. For further information please refer to the attached PD. What we offer you! We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfillment, including: Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being Progressive, considerate leave provisions to empower your work-life balance Salary packaging and access to a range of discounted services including Bupa health insurance Health and well-being services including a leading Employee Assistance Program For more information check out our benefits page! Your new team – Student a nd Scholarly Services Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation . This team also delivers wellbeing and scholarly services to students and staff. Scholarships and Bursaries is part of Student and Scholarly Services and is responsible for the end-to-end management of over 150 University-wide scholarship programs for undergraduate, graduate, and research students, and the delivery of student payments and scholarship services on behalf of other divisions within the University. Be Yourself The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation . We are committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities. The University of Melbourne is committed to fostering a barrier-free and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages, including accessible document formats and alternative application methods. To discuss your specific requirements, please feel free to contact Bec Tucker – 0478 269 660 or send an email titled 'Reasonable Adjustments' to hr-careers@unimelb.edu.au . You can find more information for applicants requiring reasonable adjustments on our Careers website: https://about.unimelb.edu.au/careers Aboriginal and Torres Strait Islander Applicants We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne. For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/ murmuk-djerring If you are a member of an Aboriginal and/or Torres Strait Islander community and would like any support, please feel free to contact our Indigenous Employment & Development team via email at oied-hr@unimelb.edu.au . Working at the University – what you need to know This role requires the successful candidate to maintain a Working with Children Check The successful candidate can apply for the WWCC as part of the onboarding process. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures. Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia. Join Us and unlock your career potential! Is this the perfect opportunity for you? Apply today ! Including the following documents: Resume Cover Letter outlining your interest and experience The responses against the following 3 Selection Criteria^ (found in the Position Description): (2) Ability to handle multiple demands under pressure while working as part of a team and independently, to use reporting and metrics to ensure work is accurate and progressing towards desired outcomes, and to remove any barriers to ensure outcomes are achieved . (3) Ability to build positive and productive working relationships with own team members and across organisational boundaries, and the ability to self-motivate and respond to changing work priorities . ( 6 ) Well advanced in learning and using new business enterprise systems, and using MS Office suite, in particular MS Excel to compile, analyse, and manipulate data for reporting and work processing purposes . If you have any questions regarding the recruitment process, please feel free to contact Alex andra Beasley via email at alexandra.beasley @unimelb.edu.au , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address. If you have any particular questions regarding the job please follow the details listed on the Position Description. Applications close: Monday 29th September at 12:01 AM Australian Eastern Standard Time (AEST) / Melbourne time zone. Position Description: JR-004456 Senior Scholarship Officer - PD.pdf
