The department is committed to keeping Queensland communities safe, supporting victims, and actively tackling the complex causes of youth crime and targeting serious repeat offenders. The services delivered by VAQ include: - Providing financial assistance.- Supporting the victim services sector within Queensland through information, coordination, research, education, and funding.- Assisting government and non-government agencies to comply with the Charter of Victims' Rights.- Managing complaints made in relation to the Charter. VAQ has over 170 positions at numerous administrative and managerial levels. You will work in a flexible organisation with competitive pay and generous superannuation. Your key responsibilities - Undertake robust research and analysis to gather evidence and ensure an in-depth understanding of the problem and possible solutions.- Provide policy advice on the impacts of proposed policy reform for VAQ.- Develop and manage strategic policy projects through to implementation.- Develop operational policies and procedures to guide consistent service delivery across VAQ.- Liaise and consult with internal and external stakeholders on proposed reforms to provide policy advice that considers potential impacts on VAQ operations and develops strategies to support implementation.- Consult with relevant statutory bodies, departments, non-government organisations and community groups on policy matters to inform business and service delivery improvements.- Develop and prepare a range of strategic and operational documents and reports as required including briefing papers, project plans, proposals, progress reports, submissions, and correspondence.- Monitor and report on the status of projects to effectively manage project risks and issues to ensure successful project outcomes.- Carry out any other reasonable duties as directed by supervisory and management staff, adhering to professional standards and organisational objectives. Exposure to trauma and/or vicarious trauma Applicants are advised that the work of VAQ will expose employees to material including distressing and offensive content. It is likely that employees will be required to engage with persons who have experienced distressing circumstances and/or are involved with the justice system. Whilst DYJVS offers a no-cost employee assistance program for our employees and their immediate family, prospective employees should consider their own personal resilience and consider what coping strategies they may need before accepting a position with Victim Assist. We have a range of physical and psychosocial safety controls in place for all DYJVS workplaces, including strategies to manage the risk of workers being exposed to traumatic events, material and/or vicarious trauma. We also support employees who are impacted by their work. You should consider the above information and your personal resilience and coping strategies to sustain working in environments that may expose you to traumatic events and/or material. Please consider this carefully before applying for this role. Applications to remain current for 12 months.
