About the company At AC3, our purpose is to make technology real. As leaders in secure multi-cloud and managed services, we support over 50% of NSW State Government and 700 enterprise customers from offices in Sydney, Melbourne, and Auckland. We’re growing fast and we’re proud of our down-to-earth, high-trust culture. About the role As a DevOps Engineering Team Lead, you’ll play a hands-on role in technical delivery, team leadership, and customer engagement. This is primarily a leadership role with strong technical and customer-facing skills — you’ll communicate effectively with both technical teams and customers, guiding solutions, managing backlogs, and ensuring high-quality delivery. The focus is on DevOps engineering across cloud platforms AWS, with strong experience in automation, scripting, and infrastructure as code. What you’ll do Lead, coach, and develop a high-performing team of DevOps Engineers. Plan, coordinate, and oversee all DevOps Engineering activities to ensure timely and cost-effective service delivery. Manage customer and AC3 technical backlogs, ensuring requests are completed efficiently. Act as a point of escalation for high-priority technical and business issues. Oversee onboarding/offboarding of customers and team members, ensuring tools, training, and documentation are in place. What you’ll bring 5 years’ experience in customer-facing DevOps or cloud engineering roles. 3 years enterprise experience working with AWS Proven experience leading and developing teams, linking individual performance to business objectives. Hands-on DevOps experience with tools such as AWS, Azure, Terraform, Ansible, Jenkins, Git, CloudFormation, and scripting languages like Bash, Python, or Ruby. Strong communication, negotiation, and stakeholder management skills. Benefits $150,000 – $170,000 Superannuation Bonus Allowances Perks like discounted lifestyle benefits, salary packaging, and half-day Fridays once a month Flexible hybrid work and genuine work/life balance Join one of Australia’s Best Places to Work with a tight-knit, supportive team Convenient CBD location Our culture – The AC3 Way People here have real relationships that go beyond work, and maintaining our awesome culture is a top priority at AC3. We believe it’s important that everyone is heard and treated with respect, whether you have the next big idea or simply a question. We keep it real and live by the AC3 Way. The 3 simple elements of the AC3 Way are: Work Wise: As one AC3, we put our combined skills to work to ensure we do more good, for much less. All in service of our customers and each other. Work Humble: As a team, we bring our authentic selves to the world of tech. Our down-to-earth, humble nature makes us unique and easy to work with. Work Honest: We’re here to do an honest day’s work, individually and as a team. We constantly look for opportunities to take initiative and implement practical solutions. We’d love for you to experience the AC3 Way for yourself! Note: Every position at AC3 will require a National Police Check .
