Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years. THE OPPORTUNITY An exciting opportunity has become available in Retail Sales & Design . This position involves working as part of our collaborative Retail Team, listening to customers' needs and providing solutions - the customer brings the dream, you bring the how to! This is a full-time rostered position including Saturday shifts. RESPONSIBILITIES Working in our Home Improvement Store, providing exceptional customer service and selling goods Assist customers to find innovative solutions using Stratco products and materials Guiding customers through the design process Maintaining store stock levels Participation in training and personal development sessions General housekeeping activities Adherence to Stratco safety and other policies Strict adherence to our critical safety rules and contributing to a safe working environment ABOUT YOU A passion to deliver outstanding customer service Excellent communication, interpersonal and presentation skills Previous design consulting or building experience highly desirable (CAD skills an advantage) Willingness to enhance the customer experience by working with enthusiasm and energy An eye for detail whilst working in a fast-paced environment A commitment to excellence and self-development REWARDS & BENEFITS Health & Wellbeing Support | Traineeship & Development Pathways | Career Development Opportunities | Support for Families | Recognition & Referral Programs | Team Member Discounts | Employee Assistance Programme OUR EVP At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers. At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’. APPLICATION PROCESS If this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail. For more information about Stratco and our careers please visit – stratco.com.au/careers