Leadership Role Influencer Marketing Agency Health, Beauty, Lifestyle Clients We're looking to urgently fill a role within an influencer marketing agency that has expanded globally! This Sydney-based marketing agency specialises in managing content creators and brands across various digital platforms (TikTok, YouTube, IG). We are looking for a leader, with marketing expertise. You describe yourself as a marketing Talent who is forward-thinking, drives innovation, is influencer-mad, and competent across major social platforms. The Opportunity: Support the APAC Client Services Director & manage a small SYD based account service team Directly manage client relationships, ensuring seamless project execution, and driving account growth Be the main point of contact for key clients, leading kick-off calls, overseeing day-to-day communications, and ensuring exceptional service delivery Working closely with the CSD and internal teams, you'll help bring campaigns to life while identifying opportunities to expand client partnerships From tracking budgets and timelines to maintaining brand consistency, you'll ensure every detail is managed with precision Lead weekly WIP meetings with clients, providing strategic updates and maintaining alignment across projects Drive revenue growth YOY across key clients, identifying opportunities to expand partnerships and increase profitability Respond to all client briefs, leading internal teams to develop compelling proposals that drive business growth Identify and pursue upselling opportunities, expanding client engagement and maximising revenue potential Lead quoting, budgeting, and commercial discussions, ensuring financial efficiency and profitability Maintain consistent client communications and service standards across all accounts, ensuring a seamless experience Develop expert knowledge of each client’s brand, history, and strategic objectives, acting as a brand expert within the team Keep track of past projects, creator preferences, and campaign learnings, ensuring effective talent alignment Notion and ensuring proper documentation (campaign managers to complete details) Manage procurement processes, PO requests, and invoice tracking, ensuring smooth financial operations Handle client agreements, ensuring compliance, accuracy, and timely execution. You: Live in Sydney and have full working rights 5-8 years experience working in an marketing (account service) role across social platforms Proven track record of success in account management and revenue generation Understanding of the Australian digital media landscape, including influencer marketing and content creation' Strong analytical and problem-solving skills Excellent communication, interpersonal, and presentation skills Ability to build rapport and establish trust with clients Proactive and results-oriented approach Highly organised and detail-oriented Strong understanding of social media platforms within the Australian context Ability to work independently and as part of a team Please note: salary listed is a guide only.
