Job Description We’re looking for a dynamic People & Operations Manager to join our Office Capital Markets and Investment Services (OCMIS) team and lead the charge in driving operational excellence, financial insight, and manage HR functions across our National team. About the Role This is a key leadership position supporting our national teams and senior stakeholders. You’ll work across multiple business units, including People & Performance, Finance, and Payroll—to ensure smooth daily operations, consistent client management, and data-driven decision-making. From recruitment and onboarding to financial analysis and process improvement, you’ll be the go-to person for enabling high performance and sustainable growth. Key Responsibilities Provide strategic and operational support to national teams, ensuring consistency and efficiency. Manage HR functions including recruitment, onboarding, performance management, compliance, and training. Analyse financial and operational data to uncover trends and deliver actionable insights. Manage and analyse budgets, fee-forecasting and business plans across the national platform. Manage national projects aligned with enterprise goals—covering data analytics, tech upgrades, and system implementations. Collaborate with senior leaders to meet revenue and people objectives through deep analysis and reporting. Develop and implement best-practice policies and procedures across client and internal operations. Maintain accurate electronic filing systems and ensure consistency across offices.
