HAYLO People are specialists in General Insurance and Personal Injury recruitment, with a proven track record of connecting top talent with leading companies. We're partnering with a well-established insurance brokerage in Brisbane CBD to recruit a Broker Assistant to support their broking team. This role offers the opportunity to work closely with experienced brokers, gain hands-on exposure to a broad portfolio, and develop your career within a supportive and professional environment. The Role: Provide administrative and client service support to Account Executives and Senior Brokers. Assist with preparing quotes, renewals, endorsements, and policy documentation. Liaise with insurers, clients, and underwriters to ensure timely and accurate processing. Maintain up-to-date client files and compliance records. Respond to client enquiries and provide a high standard of service. Support brokers with new business opportunities and marketing activities. Gain exposure to a wide range of commercial insurance products and learn the end-to-end broking process. About You: Tier 2 qualification in insurance broking (or willingness to obtain). 1–2 years’ experience in an insurance role (broking or underwriting background highly regarded), and domestic/personal lines or claims experience considered. Strong attention to detail and organisational skills. Excellent communication skills, both written and verbal. A proactive attitude with a willingness to learn and grow within the insurance industry. Ability to work collaboratively in a team environment and manage competing priorities. Interest in progressing towards Tier 1 or a broking role in the future. Benefits: Career progression opportunities towards becoming an Insurance Broker. Ongoing mentoring and professional development support. Funding towards Tier 1/Diploma Qualification (if desired). Collaborative team culture based in Hope Island
