The Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution. At Procare Investigations, our vision is to be the most respected national insurance investigations business in Australia with a focus on delivering high quality services for our customers through every interaction. Procare's Factual Investigation Division is growing, and we're seeking Investigators based in Darwin (or willing to relocate) to join our team. If you're sharp, curious, reliable, and pride yourself on accuracy, we want to hear from you. All experience levels welcome! This is ideally a full time position however part time will be considered. The Role Conduct field enquiries and interviews; Assist with skip tracing witness location support; Prepare and draft factual reports in a timely manner; Visit various locations in Darwin / across NT to interview appropriate key parties; Support desktop intelligence & surveillance tasks when required; and Assist with case administration and ensuring all documentation is accurate and up to date. About You Hold a Certificate III in Investigations (or willing to obtain) ; Have a current and valid Investigators Licence (or willing to obtain); Have a current and valid driver's license and vehicle; Experience in insurance investigations (workers' compensation, CTP, or general insurance) is a plus but not essential; Have excellent written and verbal skills; and Ability to manage time, priorities, deadlines and maintain quality under pressure What We Offer: Excellent remuneration rates; Flexible arrangements - work from home or our NT office, in Parap!; A comprehensive induction and thorough training in our online case management system; Thorough training and ongoing support from our dedicated investigations support team; and Additional employee benefits for casual or permanent staff! For more information, check out our website www.procareinvestigations.com.au Send in your application via the link with your CV and cover letter. As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability. We thank you for your interest in advance. Due to the high volume of interest in this role only suitable applicants will be contacted.
