Description Who Are We Hansen (ASX: HSN) is a global provider of software and services to the energy, water and communications industries. With our award-winning software suite, we help customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes. Traditionally Hansen has been known for our billing and customer care solutions for utilities and energy companies; and for our BSS/OSS solutions for the communications industry. Yet today our solutions are far broader than this – from enabling the strategic trading of energy resources, to gaining real insights from the data tsunami that smart meters enable and the ability to quickly sell products through our Catalog-driven solutions. Put simply, our solutions are essential ingredients in our customers’ commercial business model, providing them the ability to create and deliver these essential services, charge for them, and establish and maintain lasting relationships with their end customers. Why This Role Matters Drive strategic change. Empower leaders. Elevate HR. As our HR Business Partner – ANZ, you’ll play a pivotal role in shaping the workforce strategy that drives growth, innovation, and cultural alignment across the region. This isn’t just about HR operations — it’s about influencing leadership, enabling transformation, and embedding a high-performance culture that positions Hansen for long-term success. What You’ll Do Partnership: Partner with business leaders to connect, build and execute on HR priorities that align to business objectives. Provide strategic thought partnership to business leaders and HR Team that helps drive the success of the organizational KPI’s. Contribute to leadership transformation through consistent coaching on critical development areas. Partner/liaise closely with other HR centres of excellence ensuring a global approach to our initiatives. Organizational Effectiveness: Focus on engagement and retention of talent. Assess organizational needs by utilizing data-driven insights. Engage stakeholders to drive awareness, make recommendations, and take action to promote a better work environment. Partner closely with business leadership to align organizational structure to meet business objectives. Drive organizational effectiveness programs. Scale/Foundation: Develop strategy and build for a global scale while leveraging the work already done and ensure work can be leveraged by others. Proven ability to engage partners across the business for consultation to ensure success of initiatives and buy in of programs. Develop, drive and support global initiatives programs, ensure they have visibility and deliver their potential. Talent: Partner with leadership to ensure the right people are in the right roles to enable business to succeed. Provide leadership coaching on HR related areas. Support the development and execution of people management processes. (Incl. Performance management, engagement and feedback, succession planning and calibrations, comp reviews and career mapping). Develop and implement plans to encourage growth of high potential talent in critical roles while focusing on a culture that rewards high performance. What You Bring 10 years of progressive HR experience, including regional leadership in a global organization. Deep expertise in organizational design, leadership development, and succession planning. Experience in change leadership, with a track record of driving transformation. Strong grasp of talent analytics and the ability to use data to guide decision-making. Knowledge of Australian and New Zealand employment law. Ability to influence across matrixed, global environments and build coalitions. Bachelor’s or Master’s degree in HR, Business, or related field. This is a full-time, on-site position based in our Melbourne office. What Sets You Apart Experience in technology, software, or telecommunications industries. Expertise with HRIS systems (Oracle preferred). We are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and are committed to creating an inclusive environment for all employees, even extending this to how we work with our customers, partners and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodations during the recruitment process, please let us know.
